Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Yanxia Shan

Yanxia Shan

Calgary,AB

Summary

Highly skilled professional with a strong aptitude for analysis, communication, and teamwork. Adaptable to new environments. Eager to contribute to team success and enhance professional skills. Brings a positive attitude and a commitment to continuous learning and growth. Always ready to take on new challenges.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Tour Coordinator

Westar Travel ., Ltd
05.2024 - 08.2024
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Skilled at working independently and collaboratively in a team environment.
  • Updated and maintained customer databases to increase customer retention.

Baking Assistant

Yapo Jiao Angel Baking Manor
08.2020 - 01.2023
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders
  • Ensured customer satisfaction with prompt and courteous service when assisting with bakery counter sales

Education

Travel and Tourism Diploma - Hospitality and Tourism Management

Southern Alberta Institute of Technology (SAIT)
Calgary, AB
04-2025

Skills

  • Customer retention strategies
  • Marketing and promotion
  • Strong organizational skills
  • Risk assessment

Certification

  • WHMIS License, 09/20/23
  • WHITE HAT ACADEMY, 11/20/23
  • ProServe, 10/04/23

Languages

English
Chinese (Mandarin)

Timeline

Tour Coordinator

Westar Travel ., Ltd
05.2024 - 08.2024

Baking Assistant

Yapo Jiao Angel Baking Manor
08.2020 - 01.2023

Travel and Tourism Diploma - Hospitality and Tourism Management

Southern Alberta Institute of Technology (SAIT)

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Yanxia Shan