Yan Ting LO
Calgary,AB
Summary
Dynamic professional with a proven track record at Eznailholic, adept in social media strategy and customer engagement. Excelled in problem-solving and ability to work in a high-pressure, fast-paced environment, including tax advisory at H&R Block. Showcasing exceptional organization skills and reliability.
Overview
3
3
years of professional experience
Work History
Marketing Assistant
Eznailholic
Calgary, Alberta
07.2023 - 11.2024
- Assisted in the production of promotional videos and photoshoots.
- Managed and executed social media strategy, coordinating posting, and engagement efforts.
- Assist market set up and display items, introducing product features to customers and take payments.
Food Delivery Driver
Ginger beef express/ uber eat/ doordash
Calgary, Alberta
05.2022 - 10.2024
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Adapted quickly to changing traffic conditions and route closures, demonstrating problem-solving skills to maintain timely deliveries.
- Conducted thorough inspections of delivery vehicle before and after shifts to ensure operational safety and reliability.
- Recorded deliveries and daily sales transactions.
- Handled cash payments from customers for delivery orders.
Tax Professional
H&R Block
Calgary, Alberta
04.2022 - 04.2024
- Resolved taxpayer inquiries received via phone calls or emails in a timely manner.
- Identified potential deductions and credits applicable to each client's return.
- Performed calculations to determine taxable income, capital gains, losses.
- Analyzed financial statements and other records to determine appropriate tax treatments and strategies.
- Provided tax advice to clients based on their individual financial situation.
Education
BBA - Business Administration And Management
City University of Hong Kong
Hong Kong06-2010
Skills
- Delivery pickup
- Appointment scheduling
- Route determination and planning
- Problem-solving
- Schedule management
- Patience and tact
- Organization skills
- Reliable and punctual
Languages
English
Professional
Cantonese
Native/ Bilingual
Mandarin
Professional
Japanese
Limited
Timeline
Marketing Assistant
Eznailholic
07.2023 - 11.2024
Food Delivery Driver
Ginger beef express/ uber eat/ doordash
05.2022 - 10.2024
Tax Professional
H&R Block
04.2022 - 04.2024
BBA - Business Administration And Management
City University of Hong Kong
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