Yanshan Liu
Victoria,BC
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Manager
Energy One E-Bike
Victoria, British Columbia
04.2023 - Current
- Monitored competitor activities, analyzed trends in the marketplace, and adjusted sales techniques accordingly.
- Ensured accurate forecasting of monthly, quarterly, and annual revenue targets.
- Resolved escalated customer inquiries or complaints in a timely manner.
- Taught new associates sales tactics and performance improvement techniques.
- Provided after-sales support to customers, resolving issues and maintaining customer loyalty.
Milk Tea Dessert Shop Clerk
SH91
Victoria, British Columbia
01.2022 - 07.2024
- Greeted customers, answered inquiries and provided assistance with product selection.
- Provided accurate and efficient checkout services using cash registers or point-of-sale systems.
- Ensured compliance with health and safety regulations within the store premises.
- Helped customers locate products they wanted to purchase in the store.
Education
High School Diploma -
Lambrick Park Secondary School
Victoria, BC06-2021
GED -
Camosun College
Victoria, BCSkills
- KPI Tracking
- Proposal Development
- Order Management
- Pipeline Management
- Vendor Management
- New Business Development
Affiliations
- Long distance running
- Cycling
- climbing
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Professional
Accomplishments
- Won third place with the team in the high school team long-distance race
Certification
- Intermediate Chef Certificate
- Driver's license
- Boat driving license
- Restricted and non-restricted gun licenses
Timeline
Sales Manager
Energy One E-Bike
04.2023 - Current
Milk Tea Dessert Shop Clerk
SH91
01.2022 - 07.2024
High School Diploma -
Lambrick Park Secondary School
GED -
Camosun College