Yanping Zhai
La Prairie,QC
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Sales Associate
Gucci
12.2021 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Assistant
Michael Kors
11.2016 - 12.2016
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Supported store management with administrative tasks such as scheduling appointments or updating client records.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor of Accounting -
Concordia University
Montreal, QC12.2023
DEP - Licensed Nursing
Laurier Training Center
Laval, QC06.2016
High School Diploma -
Beurling Academy
Verdun, QC06.2014
Skills
- Contract Preparation
- Payment Processing
- Time Management
- Cash Handling
- Complex Problem-Solving
- Teamwork and Collaboration
- Multitasking
- Interpersonal skills
- Decision-making
- Loss Prevention
Languages
English
Full Professional
French
Limited Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Sales Associate
Gucci
12.2021 - Current
Sales Assistant
Michael Kors
11.2016 - 12.2016
Bachelor of Accounting -
Concordia University
DEP - Licensed Nursing
Laurier Training Center
High School Diploma -
Beurling Academy
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