Yannis Siegfriedt
Spaniard's Bay,NL
Summary
Driven by results, I enhanced customer satisfaction and team productivity at PAL Airlines through leadership and problem-solving. Skilled in commercial construction and customer service, I streamlined operations, achieving significant operational efficiencies. My approach combines meticulous attention to detail with the ability to manage heavy workloads effectively. I also have an updated First Aid Training. I am good at following directions and taking initiative when needed. I led many training sessions in my time with PAL Airlines. As a Lawn Technician, I developed even further my Customer Service Skills too.
Overview
18
18
years of professional experience
Work History
Lawnscaping Technican
O'Neill's Landscaping
03.2023 - 09.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed planting, watering, mulching, and edging of lawns.
- Improved landscape appearance by performing regular maintenance tasks such as mowing, edging, and trimming.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Maintained healthy lawns with proper fertilization, aeration, and seeding techniques.
- Enhanced customer satisfaction by providing timely and efficient landscaping services tailored to individual needs.
- Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
- Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
- Delivered exceptional results in snow removal operations ensuring clear pathways and safe access during winter months.
- Streamlined workflow efficiency by organizing tools, equipment, and materials for easy access during daily tasks.
Ground Supervisor
PAL Airlines
12.2006 - 03.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Education
No Degree - Certificates in Leather Working And Masonry
Château Des Vaux
Chartres, France06.1992
High School Diploma -
Lycée Polyvalente
Saint Pierre Et Miquelon, France06.1990
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Maintenance and repairs
- Quality Control
- Customer interaction
- Heavy Lifting
- Workload Management
- Deadline-oriented
- General Plumbing
- Minor Carpentry
- Drywalling
- Commercial construction experience
- Roofing
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Lawnscaping Technican
O'Neill's Landscaping
03.2023 - 09.2024
Ground Supervisor
PAL Airlines
12.2006 - 03.2023
No Degree - Certificates in Leather Working And Masonry
Château Des Vaux
High School Diploma -
Lycée Polyvalente
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