Yannick Longchamps
Calgary,AB
Summary
Dynamic leader with a proven track record in spearheading company operations to achieve seven-figure revenues and enhancing sales team performance, achieving a sales closing ratio of 32%. Expert in sales strategy development, operations management, and team training, fostering cross-departmental collaboration and brand growth. Achieved significant client success in consulting, demonstrating exceptional client relationship management and strategic insight.
Overview
9
9
years of professional experience
Work History
Partner/COO
Pivotal Media LTD
Calgary , AB
08.2021 - 12.2024
- Built a sales team that generated seven figures in revenue for two consecutive years.
- Increased our sales team's closing ratio from 25% in 2023 to 32% in 2024.
- Implemented a cash-on-hand exercise to increase the cash collection to revenue ratio to 85% in 2024.
- Built an appointment-setting triage system, which consisted of appointment setters, smart forms, and a calendar booking system to ensure only quality prospects get on sales calls.
- Built and managed the daily operations of each department, including sales meetings, call reviews, KPI reviews, role plays, corrective counseling, goal setting, and hiring.
- Built SOPs for closers, setters, copywriters, video editors, coaches, virtual assistants, and clients.
- Built a case study collection system with our fulfillment team, consisting of "results screenshots," "Trustpilot reviews," and "video testimonials," so that our front-end team could use it to market, set, and close deals.
- Analyzed sales call data to identify trends in customer behavior, to develop a marketing strategy, and sales pitch accordingly.
- Oversaw pipeline management.
- Provided leadership and guidance to marketing, sales, appointment-setting, and fulfillment team members while encouraging collaboration across departments.
- Took the company's Instagram brand from 10K followers to 180K followers in 3 years.
- Built and managed websites and funnels.
- Developed and oversaw copywriting & media buying.
- Wrote video sales letters.
- Responsible for handling all refund calls to overcome objections and to maintain a refund rate below 5%.
Owner
Kingdom Consulants
Calgary, Alberta
05.2024 - Current
- One-on-one business consulting tailored to helping online coaches grow their businesses from $0 to $30K per month.
- Provided A to Z consulting services: Offer creation, marketing campaigns, setting, closing, AI content scraping tool setup, social media content strategy, video editing, course creation, tracking systems, fulfillment systems, coaching methodologies, and payment processor setup.
- Client 1 went from $3K per month to $17K per month in just 90 days with my assistance in launching his ad campaign, increasing his prices, optimizing his closing ratio, and setting him up with a good payment processor.
- Client 2 is currently making $30K per month. We created an effective onboarding and fulfillment system to increase client satisfaction and reduce high churn/dispute rates.
- Client 3 - Assisted in launching his first real estate coaching offer and soared to $10K per month under 60 days
Sales Associate/Department Supervisor
Visions Electronics
Calgary , AB
02.2018 - 07.2020
- 100% commission position.
- Consistently exceeded revenue targets, personally closing $60K to $80K in sales per month.
- Built a pipeline by collecting client phone numbers and conducting client follow-ups.
- Built a referral system to generate leads, which brought in an extra $2K in commission every month.
- Ensured the department reached and exceeded monthly targets by assisting salespeople in the negotiation and closing process.
- Stayed up to date on industry products to provide exceptional knowledge and recommendations to customers.
- Provided customers with product demonstrations and comparisons.
Sales Agent/Sales Trainer
Telus Communitcation
Calgary , Alberta
01.2016 - 02.2018
- Sold both D2D and B2B.
- Met with clients to assess their needs, prospect for new business, network, and manage client relations.
- Responsible for hiring, training, and deploying new recruits.
- Responsible for creating and presenting multiple workshops on topics including sales, objection handling, probing, and people skills.
- In charge of creating role-play opportunities between sales representatives to sharpen skills.
Insurance Agent
American Income Life
Calgary, Alberta
04.2016 - 01.2017
- Educated clients on life insurance options and provided tailored solutions to meet their needs.
- Built sales teams of 5 to 10 people by recruiting, onboarding, training, and developing new sales representatives.
- Reached a spot on the North American leaderboard three times in my first six months.
- Built an entire client pipeline from referrals.
- Collaborated with team members and management to achieve team goals and objectives.
Education
Sales & Business Coaching
Cole Gordon Sales Team Accelerator Program
01-2024
Sales & High Ticket Closing
Cole Gordon 7FSA Program
01-2024
Marketing & Sales
Iman Ghazi Dubai Mastermind
Dubai, UAE01-2023
Business Scaling & 7 Figure Operations
Richard Yu - APEX Advisory Group 2.0 Program
01-2023
Sales & Marketing
Richard Yu - 2X Hybrid Accelerator Program
01-2022
Sales, Marketing & Fulfillment
Alex Becker Iron Blueprint Course
01-2023
Marketing
Joel Kaplan Rise Mastermind
01-2022
Sales
Grant Cardone University
01-2021
Sales
Jordan Belfort Straight Line Persuasion Course
01-2020
Skills
- Sales team training
- Sales closing techniques
- Sales presentation
- KPI analysis
- Brand-building strategies
- Sales strategy development
- Lead generation
- Appointment setting
- Marketing strategy
- Recruitment and hiring
- Workflow optimization
- Competition analysis
- Conflict resolution
- Client relationship management
- Operations management
- Administrative management
- Software Proficiency: GoHighLevel, ClickFunnels, Notion, Mondaycom, Airtable, Zapier, Slack, Discord, MS Teams, Skool, Teachable, Dropbox Sign, Typeform, Calendly, Zoom, Google Sheets, Google Docs, Google Slides, Google Meet, Google Calendar, Fathom AI, ManyChat, Trello, Canva, ChatGPT, Loom
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Affiliations
- Leader/Coordinator at Experience Church Info Bar Team
Timeline
Owner
Kingdom Consulants
05.2024 - Current
Partner/COO
Pivotal Media LTD
08.2021 - 12.2024
Sales Associate/Department Supervisor
Visions Electronics
02.2018 - 07.2020
Insurance Agent
American Income Life
04.2016 - 01.2017
Sales Agent/Sales Trainer
Telus Communitcation
01.2016 - 02.2018
Sales & Business Coaching
Cole Gordon Sales Team Accelerator Program
Sales & High Ticket Closing
Cole Gordon 7FSA Program
Marketing & Sales
Iman Ghazi Dubai Mastermind
Business Scaling & 7 Figure Operations
Richard Yu - APEX Advisory Group 2.0 Program
Sales & Marketing
Richard Yu - 2X Hybrid Accelerator Program
Sales, Marketing & Fulfillment
Alex Becker Iron Blueprint Course
Marketing
Joel Kaplan Rise Mastermind
Sales
Grant Cardone University
Sales
Jordan Belfort Straight Line Persuasion Course
Similar Profiles
NAVEEN JANNAVEEN JAN
Business Investment Consultant/Lead CSR at Pivotal Communities & Fine HomesBusiness Investment Consultant/Lead CSR at Pivotal Communities & Fine Homes
Kevan C SaundersKevan C Saunders
Feed Distributor at Pivotal FeedsFeed Distributor at Pivotal Feeds
Eljay MartinEljay Martin
Renewal specialist at PivotalRenewal specialist at Pivotal
Mel CMel C
Clinical/Operations Supervisor at Pre-Analytics (Accession), Peter Lougheed CentreClinical/Operations Supervisor at Pre-Analytics (Accession), Peter Lougheed Centre
David KausmannDavid Kausmann
Business Development Manager at Parkland Fuel Corporation – On the RunBusiness Development Manager at Parkland Fuel Corporation – On the Run