Professional Summary
Energetic and committed professional with a significant background in restaurant management, customer service, and team coordination. Enhancing expertise with a Bachelor’s in Criminology at the University of Ottawa, anticipated in 2026. Career history in the hospitality sector includes notable positions at Al’s Steakhouse and as Assistant Manager at Mexicali Rosa, equipping with robust leadership skills and a dedication to service excellence. Fluent in both English and French, excels in creating memorable dining experiences through exceptional communication and problem-solving abilities. Known for adaptability and algorithmic thinking, skilled in navigating fast-paced environments and contributing effectively to team success. Eager to leverage organizational skills and customer-centric approach to excel as a server and drive the success of establishments.
• Managed a team of 15+ staff, ensuring efficient store operations and
prioritizing tasks.
• Improved customer satisfaction through effective communication and issue
resolution.
• Conducted regular staff training sessions in compliance with food handling
safety protocols.
• Oversaw inventory, achieving a 20% reduction in waste through meticulous
management.