Summary
Overview
Work History
Education
Skills
Timeline
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Yannick Badji

Orleans,ON

Summary

Professional Summary

Energetic and committed professional with a significant background in restaurant management, customer service, and team coordination. Enhancing expertise with a Bachelor’s in Criminology at the University of Ottawa, anticipated in 2026. Career history in the hospitality sector includes notable positions at Al’s Steakhouse and as Assistant Manager at Mexicali Rosa, equipping with robust leadership skills and a dedication to service excellence. Fluent in both English and French, excels in creating memorable dining experiences through exceptional communication and problem-solving abilities. Known for adaptability and algorithmic thinking, skilled in navigating fast-paced environments and contributing effectively to team success. Eager to leverage organizational skills and customer-centric approach to excel as a server and drive the success of establishments.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Assistant Manager

Mexicali Rosa
02.2021 - 08.2022

• Managed a team of 15+ staff, ensuring efficient store operations and

prioritizing tasks.

• Improved customer satisfaction through effective communication and issue

resolution.

• Conducted regular staff training sessions in compliance with food handling

safety protocols.

• Oversaw inventory, achieving a 20% reduction in waste through meticulous

management.

Busser

Al's Steak House
04.2023 - Current
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Trained new staff in bussing and cleaning procedures.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Crew Member

Five Guys
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Education

Bachelor of Science - Criminology

University of Ottawa
Ottawa, ON
05.2001 -

High School Diploma -

École Secondaire Publique Gisèle-Lalonde
Orléans, ON
05.2001 -

Skills

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Timeline

Busser

Al's Steak House
04.2023 - Current

Assistant Manager

Mexicali Rosa
02.2021 - 08.2022

Bachelor of Science - Criminology

University of Ottawa
05.2001 -

High School Diploma -

École Secondaire Publique Gisèle-Lalonde
05.2001 -

Crew Member

Five Guys
Yannick Badji