Yanni Dionisopoulos
San Jose
Overview
4
4
years of professional experience
Work History
Associate Account Manager - Renewals Specialist
JFrog
11.2023 - Current
- Streamlined the renewal process with improved communication and collaboration across departments
- Managed a portfolio of Strategic, Enterprise, and Mid-Market accounts, ensuring all renewals were completed accurately and on time
- Negotiated renewals with existing clients, securing ongoing business while maintaining profitability goals
- Collaborated with sales teams to identify upsell opportunities during renewal discussions
- Identified at-risk accounts early through careful monitoring of performance metrics, allowing for swift intervention before escalation
- Received recognition as a top performer due to exceptional customer service skills and consistently exceeding renewal targets
- Mentored junior employees within the Renewal Specialist team, sharing expertise gained through my experience
Senior Sales Development Representative
JFrog
07.2023 - 11.2023
- Developed and implemented a comprehensive business development strategy that increased pipeline by 32%
- Trained and mentored junior sales representatives, resulting in an increase in average sales per representative by 20%
- Generated new business opportunities for Account Executives, resulting in $1.3M of ARR
- Developed a deep understanding of customer needs, priorities, and pain points to deliver customized service.
Sales Development Representative
JFrog
02.2022 - 07.2023
Business Development Representative
Valley Direct Buying Group
10.2020 - 02.2022
- Implemented a targeted prospecting approach to drive outbound sales and lead full sales cycle.
- Created outbound marketing email template leveraged by team members to drive leads.
- Generated leads, warm calls, and client meetings for the sales team
- Researched prospective accounts in target markets.
Education
Bachelor of Science - Business Administration - Finance
California State University - Los Angeles
12.2020
Skills
- Effective Time Management
- Excellent Written & Verbal Communication
- Account Management
- Leadership Skills
- Prioritization
- Prospecting and Cold Calling
- Salesforce (CRM)
Timeline
Associate Account Manager - Renewals Specialist
JFrog
11.2023 - Current
Senior Sales Development Representative
JFrog
07.2023 - 11.2023
Sales Development Representative
JFrog
02.2022 - 07.2023
Business Development Representative
Valley Direct Buying Group
10.2020 - 02.2022
Bachelor of Science - Business Administration - Finance
California State University - Los Angeles