Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Yanna Mendes

Toronto,ON

Summary

Concerning my personality, I believe I am a very responsible person who love to learn new things in life and to seek new experiences. I enjoy observing the people around me and get to know others with understanding and respect. I enjoy working with a team and witnessing everybody heading towards one great and big purpose for the good of the company.

I consider my qualifications as: Effective and strong organizational skills to establish priorities and coordinate work activities; High degree of attention to detail and confidentiality; Proficient in varying computer systems and applications including MS Office Products (Outlook, Word, Excel, PowerPoint); Ability to apply policies and procedures to solve everyday issues; Capacity to multi-task and balance competing priorities, exercise initiative, problem-solving, and decision-making skills; Ability to speak effectively and confidently.

Overview

10
years of professional experience

Work History

College and Dufferin Dental Clinic

Dental Assistant
01.2022 - 01.2022

Job overview

  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage.
  • Booked patient appointments and managed treatment details.
  • Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns.
  • Used ABELDent to document and maintain patient information and health background.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.

Dentista do Povo

General Dentist
02.2020 - 09.2020

Job overview

  • Completed consultations with patients for treatment plan.
  • Efficiently completed dental procedures for restorative work.
  • Interpreted X-rays to make accurate diagnoses and decisions about treatments.
  • Removed wisdom teeth, Biopsy and Dentofacial Infection Drainage by performing oral surgeries.
  • Diagnosed and treated infections, mouth ulcers and other problems with oral mucosa.
  • Diagnosed nerve and dental tissue damage by conducting careful examinations to determine need for root canal procedures.
  • Extracted teeth, performed root canals and filled cavities with dedication to pain management.

Hurricane Hotel

Front Desk Manager
11.2019 - 02.2020

Job overview

  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collected room deposits, fees and payments.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Promoted local entertainment and sporting events and offered details to assist patrons.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Prepared weekly employee work schedules for team members.

Family Business

Bakery Manager/CEO
04.2018 - 01.2023

Job overview

  • Maintained cleanliness and hygiene in bakery premises.
  • Managed all baking operations professionally and handled all problems confidently.
  • Maintained and controlled inventory of baked goods.
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.

Au Pair in America

Babysitter
09.2020 - 09.2022

Job overview

  • Communicated positively with children and guardians.
  • Identified warning signs of emotional and developmental problems in children.
  • Played games, worked on puzzles and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Assisted children with homework assignments and special projects across different subjects.
  • Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
  • Transported children to and from school, medical appointments and extra-curricular activities.

Public School as a Dentist

Volunteer
03.2016 - 03.2018

Job overview

  • Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
  • Improved patients' comfort by providing calm and professional care, explaining procedures, answering questions and carefully managing pain.

Education

Toronto School of Management
Toronto

Diploma from Business And Management

University Overview

University of Campina Grande
Patos, PB, Brazil

Bachelor of Science from Dentistry
08.2019

University Overview

Skills

  • Verbal and Written Communication
  • Problem-Solving
  • Computer Proficiency
  • Business Administration

Timeline

Dental Assistant
College and Dufferin Dental Clinic
01.2022 - 01.2022
Babysitter
Au Pair in America
09.2020 - 09.2022
General Dentist
Dentista do Povo
02.2020 - 09.2020
Front Desk Manager
Hurricane Hotel
11.2019 - 02.2020
Bakery Manager/CEO
Family Business
04.2018 - 01.2023
Volunteer
Public School as a Dentist
03.2016 - 03.2018
Toronto School of Management
Diploma from Business And Management
University of Campina Grande
Bachelor of Science from Dentistry
Yanna Mendes