Yan Lin Zeng
Vancouver
Summary
Recent graduate with a double major in Psychology and International Affairs, specializing in International Economics. Enthusiastic and results-driven, with strong communication skills and cultural sensitivity that facilitate effective client engagement and team collaboration. Possesses foundational knowledge in client intake processes and is adept in basic administrative tasks and data entry. Committed to making positive impact by assisting individuals in need and supporting organizational goals..
Overview
4
4
years of professional experience
Work History
Intake Volunteer
The Women's Centre
05.2022 - 08.2022
- Demonstrated empathy and active listening skills when working with vulnerable populations experiencing crisis or trauma.
- Represented the organization positively and professionally while providing the community with much-needed services.
- Improved data management processes by accurately entering client information into electronic databases and promptly addressing any discrepancies.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
Student Intern
UNESCO Hong Kong Peace Center
06.2018 - 08.2018
- Boosted social media engagement through creative content creation.
- Participated in planning and execution of community outreach programs, strengthening community relations.
- Gathered, organized and input information into digital database.
Education
Bachelor of Arts - International Affairs & Psychology
The George Washington University
Washington, DC08-2024
Skills
- Adaptivity
- Administrative support
- Client engagement
- Conflict resolution
- Communication
- Cross-cultural sensitivity
- Data entry
- Digital literacy
Languages
English: Fluent
Chinese (Mandarin): Native
Chinese (Cantonese): Native
French: Intermediate
Korean: Beginner
Timeline
Intake Volunteer
The Women's Centre
05.2022 - 08.2022
Student Intern
UNESCO Hong Kong Peace Center
06.2018 - 08.2018
Bachelor of Arts - International Affairs & Psychology
The George Washington University
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