Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Yaniv Tamsout

Thornhill

Summary

Dynamic and results-driven professional with extensive experience as a Restaurant Manager at Kosher Country Style, excelling in team management and problem-solving. Proven track record of enhancing customer satisfaction and operational efficiency, while effectively training staff and maintaining high standards of service. Reliable and accountable, committed to fostering positive environments.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Restaurant Manager and Owner

Kosher Country Style
01.2023 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Property Manager

HEY Consulting
01.2018 - 01.2023
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.

Insurance Claims Coordinator

Pacific Assessment Centre
01.2006 - 01.2018
  • Verified insurance and communicated coverage to staff and patients.
  • Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures.
  • Assisted clients with understanding complex insurance policies, effectively addressing concerns or questions.
  • Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.

Truck Dispatcher

Riger Transport
01.2004 - 01.2006
  • Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
  • Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
  • Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
  • Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.

Education

No Degree - Property Managment

Humber College
Toronto, None
06-2018

Skills

  • Team Managment
  • Critical Thinking
  • Organization Skills
  • Problem Solving
  • Multi tasking
  • Staff supervision and scheduling
  • Staff training and development
  • Excellent communication
  • Reliability and accountability

Languages

Hebrew
Native or Bilingual
Russian
Limited Working
English
Native or Bilingual

Certification

  • Food Service Handler

Timeline

Restaurant Manager and Owner

Kosher Country Style
01.2023 - Current

Property Manager

HEY Consulting
01.2018 - 01.2023

Insurance Claims Coordinator

Pacific Assessment Centre
01.2006 - 01.2018

Truck Dispatcher

Riger Transport
01.2004 - 01.2006

No Degree - Property Managment

Humber College
Yaniv Tamsout