Hi, I’m
Yani Gonzalez
Winnipeg,MB
Summary
Proactive Landlord with 2 years of experience in cultivating tenant relationships, maximizing occupancy of 1 property and handling financial aspects of rental properties. Successfully balanced administrative efficiency with excellent customer service. Accomplished negotiator with solid communication skills. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Friendly Bartender with exceptional mixing and costumer service skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
With 10 years of experience in this area.
Overview
7
years of professional experience
Work History
Active Management Winnipeg, MB
Landlord/Building Manager/Property Caretaker
06.2022 - 02.2024
Job overview
- Monitored rent collections and resolved tenant disputes quickly and effectively.
- Communicated effectively with owners, residents, and on-site associates.
- Responded to Common Area Maintenance (CAM) inquiries.
- Reduced vacancy rates by implementing effective marketing strategies to attract prospective tenants.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Maintained organized records of all tenant interactions, maintenance requests, and lease agreements for easy reference and efficient management.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Dameca LoungeWinnipeg, MB
Bartender /Mixologist
05.2022 - 05.2023
Job overview
- Prepared garnishes by evenly slicing and pitting fruits.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Assisted with inventorying beverage stock and bar supplies.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Kept bar presentable and well-stocked to meet customer needs.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Chop Stakehouse & Bar Winnipeg, MB
Bartender/Mixologist
11.2020 - 05.2022
Job overview
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Followed strict recipes and drink measurements to minimize product used.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Santa Lucia PizzaCorydon, Winnipeg, MB
Bartender/Restaurant Server
10.2019 - 03.2021
Job overview
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Completed requisitions to maintain required stock par levels.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
The Keg Steakhouse + BarWinnipeg, MB
Bartender/Mixologist
01.2019 - 01.2020
Job overview
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Holiday Inn DowntownWinnipeg, MB
Bartender/Server Supervisor
11.2016 - 09.2018
Job overview
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
Fine Art Bartending Certificate Winnipeg, MB
License Certificate
CDI College Winnipeg, MB
First Aid Certificate
11.2023
Technical And Professional Hotel And TourismCuba
GED
06.2012
Pepito Mendozas Garcias Cuba
High School Diploma
09.2009
Skills
- Property accountability
- Property Management
- Administrative Leadership
- Sale and Rental Recordkeeping
- New Products Evaluation
- Point of Sale POS Software
- Organizational ability
- Elegant food plating
- Beverage Preparation
- Liquor, beer, and wine knowledge
- Team player attitude
- Engaging Customers
- New Hire Training
Languages
English
Full Professional
French
Professional Working
Spanish
Native or Bilingual
Italian
Professional Working
English Sign language
Elementary
Spanish Sing Language
Elementary
Timeline
Landlord/Building Manager/Property Caretaker
Active Management
06.2022 - 02.2024
Bartender /Mixologist
Dameca Lounge
05.2022 - 05.2023
Bartender/Mixologist
Chop Stakehouse & Bar
11.2020 - 05.2022
Bartender/Restaurant Server
Santa Lucia Pizza
10.2019 - 03.2021
Bartender/Mixologist
The Keg Steakhouse + Bar
01.2019 - 01.2020
Bartender/Server Supervisor
Holiday Inn Downtown
11.2016 - 09.2018
Fine Art Bartending Certificate
License Certificate
CDI College
First Aid Certificate
Technical And Professional Hotel And Tourism
GED
Pepito Mendozas Garcias
High School Diploma