Yanick Bernier
Drummondville,QC
Summary
Responsible Technician with good troubleshooting, customer service and analytics skills coupled with more than 2 years of experience. Highly effective in complying with safety requirements. Broad skills in maintenance, installment and troubleshooting of failed hardware.
Overview
10
10
years of professional experience
Work History
Server Build Technician
HCL, IBM Cloud
07.2022 - Current
- Developed strong relationships with clients through consistent communication and responsiveness to their concerns.
- Provided coaching and mentoring to employees.
- Participated in many projects aimed to improve the overall infrastructure of the Datacenter.
- Handled the installment of expensive and small equipment and hardware during customer maintenances and internal upgrade/troubleshooting.
- Worked in pair with different department within the organization learning valuable communication skills in the process.
Security Officer
Cologix
08.2020 - 07.2022
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Issued access cards to authorized personnel to monitor access points.
- Wrote detailed reports of all security breaches and investigations.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Officer at the Hôtel-Dieu D'Arthabaska
Corps Canadien Des Commissionnaires Du Québec
02.2018 - 08.2020
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Completed full building and grounds patrols to spot and investigate concerns.
- Monitored CCTV cameras and alarm systems for security breaches.
- Reported suspicious activities and persons to law enforcement.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
6th Battalion Reservist, Royal 22nd Regiment.
Canadian Armed Forces
11.2016 - 01.2018
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Packer
IGA
01.2016 - 10.2017
- Operated shrink wrap, banding and other wrapping machines.
- Re-packaged damaged or incorrectly packaged items.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Provided the grocery packing service to customers, developing my social skills at the same time.
Dishwasher
Mikes Restaurant
10.2015 - 01.2016
- Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Daily Laborer (Student Job)
Kimpex
06.2015 - 09.2015
Daily Laborer (Student Job)
Kimpex
06.2014 - 09.2014
- Loaded and unloaded materials and equipment onto and off construction sites.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
No Degree - Protection, Security And Investigation
GardaWorld Security Officer Course
Sherbrooke11.2017
High School Diploma -
Polyvalente La Poudrière
Drummondville, QC06.2015
Skills
- Adaptable and Flexible
- Strong Work Ethic
- Customer Service
- Networking
- Computer Skills
- Data Management
- Hardworking
- Good communication skills
Languages
French
Native or Bilingual
English
Native or Bilingual
Computer, Gaming
I have developed many communications, computing and languages skills through the years as gaming has been part of my life for as long as i can remember.
American Football
Former football player, this sport taught me many values that helped me through many obstacles in my life. I practiced the sport for 9 years.
Indoor training, gym
Indoor training is part of my weekly routine. It is keeping me in a good shape as well as improving my overall focus capabilities and sleep quality.
Timeline
Server Build Technician
HCL, IBM Cloud
07.2022 - Current
Security Officer
Cologix
08.2020 - 07.2022
Security Officer at the Hôtel-Dieu D'Arthabaska
Corps Canadien Des Commissionnaires Du Québec
02.2018 - 08.2020
6th Battalion Reservist, Royal 22nd Regiment.
Canadian Armed Forces
11.2016 - 01.2018
Packer
IGA
01.2016 - 10.2017
Dishwasher
Mikes Restaurant
10.2015 - 01.2016
Daily Laborer (Student Job)
Kimpex
06.2015 - 09.2015
Daily Laborer (Student Job)
Kimpex
06.2014 - 09.2014
No Degree - Protection, Security And Investigation
GardaWorld Security Officer Course
High School Diploma -
Polyvalente La Poudrière
Similar Profiles
Praveen SharmaPraveen Sharma
Director of Cloud Operation and Capacity Management at IBM CloudDirector of Cloud Operation and Capacity Management at IBM Cloud
Chew Han Wern (Leon)Chew Han Wern (Leon)
Server Build Technician at IBM CloudServer Build Technician at IBM Cloud
Anil Kumar DugyalaAnil Kumar Dugyala
Senior Software Test Engineer and Support Team Tech Lead at IBM Watson Cloud Platform AI/Cognitive ServicesSenior Software Test Engineer and Support Team Tech Lead at IBM Watson Cloud Platform AI/Cognitive Services