Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yang Zhao

Toronto

Summary

A dedicated and adaptable individual with experience in education, customer service, and event coordination. Successfully tutored children in English, fostering their language skills through engaging lessons. Provided exceptional customer service at Starbucks as a barista and cashier, developing strong teamwork and multitasking abilities. Volunteered at a concert hall, ensuring smooth event operations by directing audience members and managing seating logistics. Academically driven, maintaining a high GPA at the University of Toronto. Strong communication, adaptability, attention to detail, and collaboration skills demonstrated across various roles.

Overview

1
1
year of professional experience

Work History

Private English Tutor (Ages 9-11)

Person
06.2022 - 08.2022
  • Provided one-on-one English tutoring for two children, focusing on reading, writing, speaking, and comprehension.
  • Developed student confidence through positive reinforcement strategies.
  • Designed engaging lessons tailored to individual learning styles and interests.
  • Monitored student progress and provided feedback and support.

Barista & Cashier

Starbucks
11.2021 - 06.2022
  • Provided fast, friendly customer service while preparing and serving beverages and food items.
  • Operated the cash register, processed payments, and handled customer inquiries.
  • Maintained a clean and organized workspace, ensuring health and safety standards were met.
  • Worked efficiently in a fast-paced environment, collaborating with team members to ensure smooth operations.

Concert Hall Volunteer

Zhongshan Park Music Hall
10.2021 - 11.2021
  • Welcomed and assisted audience members, ensuring a smooth and enjoyable event experience.
  • Checked tickets and directed guests to their assigned seats.
  • Coordinated audience flow, managing late arrivals and ensuring minimal disruptions.
  • Assisted with event logistics, including opening doors at appropriate times and maintaining order during performances.

Education

Bachelor of Science - Psychology, Physiology, Bioethics

University of Toronto
Toronto, ON
12-2026

Skills

  • Bilingual in Mandarin
  • Communication & Interpersonal
  • Adaptability & Problem-Solving
  • Organization & Attention to Detail
  • Patience & Leadership
  • Teamwork & Collaboration

Languages

English
Professional Working
Chinese (Mandarin)
Native or Bilingual

Timeline

Private English Tutor (Ages 9-11)

Person
06.2022 - 08.2022

Barista & Cashier

Starbucks
11.2021 - 06.2022

Concert Hall Volunteer

Zhongshan Park Music Hall
10.2021 - 11.2021

Bachelor of Science - Psychology, Physiology, Bioethics

University of Toronto
Yang Zhao