Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yang Xia

Vancouver

Summary

PROFESSIONAL SUMMARY

Results-driven leader with 6+ years in operations management and proven B2B sales excellence. Achieved 100% monthly sales contest wins (12/12) at BC Brick (2024–2025) while scaling Westcoast Darts’ market share 3x in

Overview

17
17
years of professional experience
3
3
Languages

Work History

Inside Sales Representative

BC Brick
06.2024 - 07.2025

(Building Materials Distribution)

  • Achieved 100% sales contest wins (12/12 months), outperforming 20+ peers through strategic client acquisition and needs-based solutions.
  • Generated $1,00,000+ in revenue (estimate) by managing 50+ B2B accounts (contractors, developers, landscapers).
  • Streamlined order processing using [CRM name, e.g., Sage], reducing quote-to-delivery time by 15%.
  • Collaborated with logistics teams to ensure 99% on-time delivery for priority clients.

Director of Operations

WESTCOAST DARTS
08.2012 - 10.2018
  • Led operations for 50+ locations across BC and Alberta, restructuring workflows to triple market share in
  • Managed annual budgets up to $0.5 million, reducing operational costs by 12% through vendor renegotiation.
  • Hired/trained 8 regional managers; improved team productivity by 25% via performance coaching.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Launched company-wide merchandising program, increasing average basket size by 18%.

Retail Sales Associate

TELUS
08.2008 - 10.2013
  • Ranked #1 in BC profit margin (2010–2012) with consistent 120%+ quota attainment.
  • Trained 15+ new hires on product knowledge and sales techniques.

Education

General Studies

Kwantlen Polytechnic University
None
06-2004

Skills

CORE SKILLS

  • Operations Leadership: Budgeting & Cost Control Process Optimization Multi-Site Management
  • Sales & Business Dev: B2B Account Management Revenue Growth Contract Negotiation
  • Strategic Execution: Training & Development Marketing Strategy Profit Margin Expansion
  • Technical: CRM Systems Supply Chain Coordination KPI Analysis

Timeline

Inside Sales Representative

BC Brick
06.2024 - 07.2025

Director of Operations

WESTCOAST DARTS
08.2012 - 10.2018

Retail Sales Associate

TELUS
08.2008 - 10.2013

General Studies

Kwantlen Polytechnic University
Yang Xia