Yang Li
Winnipeg,MB
Summary
Dedicated Administrative Assistant with 18 years of experience managing large and small offices. I have worked with many branches, including payroll and HR, which has allowed me to facilitate efficient workflows and improve communication between multiple departments. Proficient in Microsoft Office and PeopleSoft. Senior management consistently relies on me to maintain schedules, oversee meetings, improve client relationships, and recruit people.
Overview
18
18
years of professional experience
Work History
Administrative Supervisor
Liaocheng Fengzhen Dental Medical Co.,Ltd
09.2019 - 03.2024
- Oversee schedules for all executives and manage booking for conference rooms and group workspaces.
- Work with the HR department to facilitate recruitment drives, including setting up and running a booth at local career fairs.
- Train four new administrative assistant interns in office management procedures and schedule on-the-job mentoring with multiple departments.
- Maintain and improve online databases of client accounts and external vendors, including updating information when necessary, increasing 75% of productivity.
- Trained new employees on company policies, procedures, software applications.
- Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
Receptionist
EF Education First — Liaocheng
06.2006 - 10.2012
- Managed front reception desk by answering phones, greeting and directing 30 visitors per day and responding to email inquiries.
- Maintained work schedule for two senior executives, including travel plans and teleconference meetings.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
Bachelor of Oral Medicine - Medicine
University of Shandong Liming
Shandong,China 06.2015
Skills
- Document filing
- Database and client management systems
- Decision-making
- Training and development
- Strong organizational skills
- Problem-solving
- Customer Service
- Office Administration
- Time Management
- Strong Problem Solver
- Professional Communication
Honors and Awards
- Won Employee of the Month for 5 years and received the highest score in the annual performance review.
- Won the title of Best Team Leader for two years, and the team won the title of Excellent Team.
Relevant Skills
- Excellent written and verbal communication skills, including dealing with customer complaints and giving formal presentations to executives.
- Proficient in all Microsoft Office applications, Oracle PeopleSoft and Intuit QuickBooks.
- Experience planning, coordinating and facilitating physical meetings and remote video conferences.
- Extremely organized and attentive to detail.
- Comfortable performing a variety of roles, including payroll support, front desk reception, personal assistant and organizational point of contact.
Hobbies and Interests
- Avid reader and host of a bimonthly book club.
- Active in local professional women’s support group.
- Assistant leader for local Girl Scout troop.
- Volunteer at library teaching seminars on Microsoft Office for beginners.
Timeline
Administrative Supervisor
Liaocheng Fengzhen Dental Medical Co.,Ltd
09.2019 - 03.2024
Receptionist
EF Education First — Liaocheng
06.2006 - 10.2012
Bachelor of Oral Medicine - Medicine
University of Shandong Liming
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