Yanett Vazquez
La Mesa
Summary
Proven server with a track record of exceptional customer service and efficient cash handling, demonstrated across roles at establishments like Hopcat. Fluent in Spanish, adept at enhancing guest experiences and managing high-volume dining operations effectively. Skilled in safe food handling, consistently contributing to significant customer satisfaction improvements.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server
Vi at La Jolla Village
03.2023 - 11.2024
- Delivered meal services to residents in a warm and courteous manner.
- Ensured timely table bussing after completion of first course.
- Handled residents' dining requests and beverage preferences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Hopcat
10.2017 - 11.2018
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Receptionist
Hand and Stone Massage and Facial
03.2011 - 06.2013
- Delivered meal services to residents in a warm and courteous manner.
- Ensured timely table bussing after completion of first course.
- Handled residents' dining requests and beverage preferences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Fox Run Cafe
04.2012 - 01.2014
- Managed and optimized breakfast brunch operations to enhance customer satisfaction
- .
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Processed orders and sent to kitchen employees for preparation.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Business
San Diego Mesa College
San Diego, CASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Bilingual in Spanish
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- RBS certification
Languages
Spanish
Native or Bilingual
Timeline
Server
Vi at La Jolla Village
03.2023 - 11.2024
Server
Hopcat
10.2017 - 11.2018
Server
Fox Run Cafe
04.2012 - 01.2014
Receptionist
Hand and Stone Massage and Facial
03.2011 - 06.2013
- ServSafe Food Handler Certification - National Restaurant Association.
- RBS certification
Business
San Diego Mesa College