Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yaneli Ambriz

Oxnard

Summary

I am a team player and a hard worker. I am also a fast learner and will learn my duties in a short amount of time. I get along with all my coworkers and I am always willing to help others and expect help if offered to me, I am willing to work weekends as well if needed , I am loyal , honest, responsible, and a dependable person . I guarantee to you that if I am chosen to work for you company I will not let you down . Thank you .

Overview

11
11
years of professional experience

Work History

Medical Receptionist

Genesis HealthCare
10.2022 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
  • Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
  • Supported patient care by scheduling appointments to accommodate urgent health needs.
  • Assisted in reducing patient anxiety by providing clear communication about upcoming procedures, including necessary preparations and post-procedure care instructions.

Patient Service Representative

RadNet
11.2019 - 10.2022
  • Verified insurance eligibility and coverage for patients.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
  • Handled customer service inquiries in person, via telephone and through email.
  • Assisted patients in filling out check-in and payment paperwork.
  • Entered patient demographic and insurance data into electronic medical record system.
  • Took copayments and compiled daily financial records.
  • Managed waiting room operations effectively, addressing any issues or concerns that arose during peak hours.
  • Trained new staff on filing, phone etiquette and other office duties.
  • Engaged with patients to provide critical information.

Veterinary Receptionist

Pet Head Quarters Veterinarian
03.2018 - 01.2019
  • Maintained office and waiting room, keeping common areas clean and tidy.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.

Office Attendant

Oxnard Performing Arts Center
07.2017 - 03.2018
  • Provide customers with information regarding events.
  • Create price charts , open and close cash register .
  • Scanning And maintains the count of tickets per each event .
  • Volunteered to help with special projects , events , concerts .

Teller

Continental Currency
08.2014 - 06.2015
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Assisted customers with needs and inquiries.
  • Assist with western union transactions .

Education

High School Diploma -

Oxnard High School
Oxnard
06-2013

Skills

  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology
  • Patient scheduling
  • Microsoft office
  • HIPAA compliance
  • Patient registration
  • Appointment setting
  • Insurance verification
  • Appointment management
  • HIPAA guidelines
  • Payment collection
  • Reminder calls
  • Patient relations
  • Referral verification
  • Medical office procedures
  • Typing and filing
  • Co-payment collection
  • Patient callbacks
  • Patient reception management
  • Insurance verifications
  • Customer service
  • Problem-solving
  • Cash handling
  • Data entry
  • Adaptable and flexible
  • Patient billing
  • Payment scheduling and collection
  • Scheduling tests and procedures
  • Patient health information Access

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Medical Receptionist

Genesis HealthCare
10.2022 - Current

Patient Service Representative

RadNet
11.2019 - 10.2022

Veterinary Receptionist

Pet Head Quarters Veterinarian
03.2018 - 01.2019

Office Attendant

Oxnard Performing Arts Center
07.2017 - 03.2018

Teller

Continental Currency
08.2014 - 06.2015

High School Diploma -

Oxnard High School

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Yaneli Ambriz