Yanel Dominguez
Perris
Summary
Highly motivated and dependable professional with a strong work ethic, adaptability, and exceptional interpersonal skills. Skilled in quickly mastering new tasks, and working independently. Experienced with operational management, team leadership, and process optimization. Utilizes effective communication and strategic planning to drive success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Associate
Spirit of Halloween
08.2025 - 11.2025
- Drove sales through exceptional customer service and product knowledge
- Resolved customer inquiries efficiently, ensuring high satisfaction levels
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Senior Assistant Manager
FYE
09.2019 - 08.2025
- Oversee daily operations and store performance.
- Manage inventory control, and implement sales strategies.
- Train and supervise staff to ensure excellent customer service.
- Handle scheduling, staff evaluations, and conflict resolution.
- Monitor sales metrics to promote growth and efficiency.
- Performed administrative duties, such as creating schedules and processing payroll information.
- Conducted regular meetings with team members to review progress against goals and objectives.
- Developed promotional displays to enhance product visibility and sales.
- Led daily operations to enhance customer satisfaction and streamline service processes.
- Mentored junior staff, fostering professional development and improving team performance.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Guest Greeter
Disneyland Resort
09.2018 - 04.2020
- Provided outstanding customer service and guest assistance.
- Operated turnstiles and verified valid ticket media for park entry.
- Assisted with parade audience control and ensured guest and cast member safety.
- Answered phones, routed calls, and maintained records and appointment schedules.
- Handled various clerical duties, including filing, document comparison, and typing confidential reports.
- Welcomed guests with enthusiasm, ensuring a positive first impression upon arrival.
- Assisted guests in navigating the resort, providing accurate information and directions.
- Managed high-volume guest traffic during peak periods, maintaining composure and efficiency under pressure.
Receiver
Amazon
09.2014 - 09.2018
- Responsible for shipping and receiving operations.
- Prepared, packed, and inspected merchandise for accuracy and quality.
- Maintained a safe, clean docking area, and adhered to company quality standards.
- Ensured timely and accurate inventory control.
- Assisted in training new team members on receiving procedures.
- Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload, and move materials.
- Put merchandise in the assigned area, added tags, and secured larger pieces as required.
- Implemented streamlined receiving processes to enhance operational efficiency.
Education
High School Diploma -
Roosevelt High School
Los Angeles, CA06-2000
Phlebotomy License - Phlebotomy
Phlebotomy Training Specialists
Riverside, CA04-2025
Skills
- Operations management
- Inventory control
- Staff training and development
- Staff scheduling
- Verbal and written communication
- Orientation and onboarding
- Policy enforcement
- Money handling
- Store merchandising and clearing
- Payroll preparation
- Customer service
- Staff training
- Cash handling
- Product knowledge
- Team leadership
- Safety compliance
- Communication skills
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Store opening and closing
Certification
- PT - Phlebotomy Technician
- License - CPT- 01007318
Languages
English
Professional
Spanish
Professional
Timeline
Sales Associate
Spirit of Halloween
08.2025 - 11.2025
Senior Assistant Manager
FYE
09.2019 - 08.2025
Guest Greeter
Disneyland Resort
09.2018 - 04.2020
Receiver
Amazon
09.2014 - 09.2018
High School Diploma -
Roosevelt High School
Phlebotomy License - Phlebotomy
Phlebotomy Training Specialists
Education and Training
other