Shift Manager
KFC
10.2024 - Current
- Supervise daily operations and direct team workflows.
- Prepare end-of-day cash and sales reports; perform inventory counts.
- Ensure customer satisfaction and smooth operational flow.
- Trained and mentored team members on operational processes and customer service standards.
- Implemented inventory management procedures to reduce waste and optimize supply levels.
- Resolved customer complaints effectively, enhancing overall guest satisfaction ratings.
- Analyzed sales data to identify trends and adjust staffing accordingly for improved performance.