Yancy Garcia

Los Angeles

Summary

Dedicated Medical Assistant and Administrative Specialist with a strong focus on patient care and operational efficiency. Proficient in managing appointment scheduling, patient registration, and medical documentation, contributing to streamlined processes and enhanced patient experiences.

Overview

years of professional experience

Work History

Medical Assistant / Patient Navigator

Cedars Sinai Medical Center, Advanced Lung Disease Program

04.2018 - Current

Front and back office - Schedule appointments, telephone follow ups, answer and triage incoming phone calls, insurance verification, obtain prior authorizations for medical procedures, medications and appointments, maintain referral and physician billing work queues, prepare charts, HID scanning, order office/medical supplies (through people soft and office depot), stock rooms with supplies, upload imaging CDs to life Image, record vital signs, patient interview, data collection and documentation in the medical record, exam room set up, cleaning and preparation, prepare lab / imaging orders, lab results follow ups, request medication refills, 6 minute walk, Sleep study coordinator, Instruct patients on home diagnostic sleep equipment, submit DME orders
Promotion 10/2023- Patient Navigator - Sleep clinic coordinator, Prepare and activate sleep studies, Submit DME orders for CPAP, schedule appointments , obtain prior authorizations, work and clear referrals work queues. For ILD clinic: review charts, request Imaging CD's, request missing records, pathology slides, coordinate pt's appts.

Medical Assistant

Pico Women’s Medical Group

11.2006 - 04.2018

Front and back office - Phlebotomy, injections, record vital signs, pap tray set up, testing for pregnancy, answer phones, file / prepare charts, schedule appointments, telephone follow ups, lab results follow up, customer service, insurance verifications, submit authorizations, order office supplies, OB coordinator, authorization coordinator, Interview new employees and training, CPSP program, assisting with surgical procedures (Colposcopy, Cryotherapy, Circumcision, TAB, D&C, biopsy).

Customer Service

Miracle Mile Medical Center

12.2009 - 06.2010

Answer phones, telephone follow ups with patients and adjusters, schedule appointments, Insurance verification, submit authorizations, prepare charts, arrange transportation for patients.

Cyesis Woman’s Clinic

03.2006 - 11.2006

Answer phones, file / prepare charts, schedule appointments, telephone follow ups, insurance verification, phlebotomy, recorded vital signs, pap tray set-up, testing for pregnancy, CPSP Program and assisting with surgical procedures.

Customer service

Mi Vida My Life Distribution Company

01.2004 - 01.2006

Handling cash, billing, administrative accountant, ordering office supplies, telephone techniques, maintaining office clean and organized.

Education

Medical Assistant - Medical Assistant Program

American Career College

05-2006

Skills

Professional Skills:

Administrative:
Patient Registration
Appointment Scheduling
Front Office Procedures
Microsoft Word / Excel / Outlook
EPIC / EHR
Typing 60 WPM
Customer Service
Telephone Techniques
Medical Terminology
Patient coordination
Imaging order management
Referral management

Appointment scheduling
Prior authorization
Chart preparation
Clinicals:
Venipuncture
EKG’s
Lab Tests (Hct / Hgb)
Vital Signs
Aseptic Techniques
Bandaging
Sterile Tray Set-Up
Autoclaving
Injections (SQ, IM, ID)
First Aid / CPR

Timeline