Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Yancunique Scott

North Highlands

Summary

Motivated manager with a proven track record of driving performance improvements and successfully leading cross-functional teams to achieve organizational goals. Highly organized and dedicated worker with a history of exceeding performance expectations eager to take on a hardworking job position.

Overview

8
8
years of professional experience

Work History

DRIVER

Uber
03.2021 - Current
  • Consistently achieved a 4.9 + rating from passengers by offering top-notch service, including friendly interaction, cleanliness, and timely arrival. Managed real-time navigation and rerouted based on traffic patterns to ensure the quickest, safest route.
  • Provided excellent customer service, addressing any concerns or special requests from passengers.

ASSISTANT MANAGER

Jack in the Box
09.2017 - Current
  • Managing a team of servers and kitchen staff in a fast-paced restaurant environment. Including creating and making schedules for a team of 10+ employees in a fast-paced retail environment. I also maintain inventory levels and order supplies in a timely manner to ensure smooth operations.
  • Developing and implemented training programs for new employees and executed marketing strategies to increase brand awareness and drive sales growth.

Picker

Amazon
06.2024 - 04.2025
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
  • Used RF scanners to track orders and verify accuracy.
  • Verified proper labeling and identification on all orders before shipment.

HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE

TTEC
07.2024 - 12.2024
  • Managed inbound and outbound calls, assisting customers with inquiries and concerns. Maintaining accurate records and documentation of customer interactions and resolutions.
  • Managing time effectively and working independently.

Education

HIGH SCHOOL DIPLOMA -

West High School
Bakersfield, Ca
01.2015

BACHELOR OF SCIENCE - HEALTH MANAGEMENT

University of Phoenix
Bakersfield, Ca
05.2025

CRIMINOLOGY

University of Phoenix
Bakersfield, Ca
12.2023

Skills

  • Team Player
  • Customer service
  • Recruiting and Interviewing
  • Problem Solver
  • Sales growth
  • Time management
  • Valid Driver's license
  • Money handling

LANGUAGES

English | Native

Timeline

HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE

TTEC
07.2024 - 12.2024

Picker

Amazon
06.2024 - 04.2025

DRIVER

Uber
03.2021 - Current

ASSISTANT MANAGER

Jack in the Box
09.2017 - Current

BACHELOR OF SCIENCE - HEALTH MANAGEMENT

University of Phoenix

CRIMINOLOGY

University of Phoenix

HIGH SCHOOL DIPLOMA -

West High School

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Yancunique Scott