Yana Tymchenko
Edmonton,AB
Summary
I have worked as a customer service cashier, order picker, bookkeeper and supervisor.
Friendly customer service cashier with experience in a variety of retail environments. Successfully operate cash registers and perform necessary calculations. A sincere individual who successfully handles a variety of disputes. Well organised, reliable and hardworking, punctual, with a solid track record of exceptional performance.
Overview
7
7
years of professional experience
Work History
Documentation Accountant in a Large Sales Company
Brain Computers (Komel)
07.2018 - 11.2023
- Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
- Increased efficiency by streamlining accounting processes.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Supervised and created documents, issued invoices, requisitions, organised primary documentation records.
- Trained new employees.
Cashier in a Large Sales Company
Privatinvest
04.2017 - 07.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Responded to customer requests for products, services, and company information.
- Trained new personnel regarding company operations, policies and services.
Education
University Degree - Computer Information Systems Administration (Network Systems Administration Option)
ZNTU (Zaporizhzhya National Technical University)
Ukraine06.2009
Skills
- Bookkeeping
- Calculating Liabilities
- Auditing
- Statutory Reporting
- Cash Flow Analysis
- Financial Reporting
- Cash Handling
- Customer Assistance
- Customer Service
- Organizational skills
- Analytical thinking
- Motivational Skills
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Documentation Accountant in a Large Sales Company
Brain Computers (Komel)
07.2018 - 11.2023
Cashier in a Large Sales Company
Privatinvest
04.2017 - 07.2018
University Degree - Computer Information Systems Administration (Network Systems Administration Option)
ZNTU (Zaporizhzhya National Technical University)
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