Yana Korsa
Toronto,ON
Summary
Dedicated Administrative Assistant with 6+ years experience in industry. Maintains professional demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning professional with effective communication and organization skills.
Overview
12
12
years of professional experience
Work History
Personal Assistant
SP Goncharenko
11.2022 - 07.2023
- Planned and prepared methodological support for training sessions.
- Developed 200+ educational and information materials for educational platforms.
- Prepared documents such as reports, presentations, agendas, and correspondence.
- Maintained confidential files related to personnel records or other sensitive information.
- Proofread documents for accuracy.
- Assisted with special projects as needed by researching topics, organizing data, summarizing findings.
- Developed processes for efficient workflow within the departmental structure.
- Maintained the company's social networks.
- Provide daily administrative assistance for the CEO.
Copywriter With Personal Assistant Duties
Reboot Your Life Immigration Services Corp
06.2022 - 09.2022
- Managed multiple projects simultaneously under tight deadlines.
- Conducted research, compiled and typed reports, synthesized information and provided the CEO with visual reports and detailed articles
- Composed 150+ original written materials for various types of publications and wrote advertising copy for online content, adhering to employers' overarching brand identity and personality.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Reviewed and edited copy to ensure accuracy, clarity, consistency, and alignment with brand standards.
- Adapted written pieces for different platforms such as mobile devices or web applications.
- Wrote advertising material for use by publication, broadcast or internet media to promote sale of goods and services.
- Planned writing project stages and outlines and organized output to improve workflow.
- Collaborated with writing team to develop scripts and advertising concepts.
- Brainstormed new approaches to increase engagement with target audiences.
- Provide daily administrative assistance for the CEO.
Administrative Assistant
Rossmed-Service
05.2016 - 08.2016
- Provide daily administrative assistance for the department.
- Answered multi-line phone system, routing calls, and delivering messages to staff.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Processed invoices for payment using accounting software applications.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Managed database systems containing customer contact information.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Administrative and Personal Assistant
Trade And Service Corporation Motor
08.2012 - 05.2016
- Provided general administrative support to a CEO of the region's largest dealer of automotive concerns such as Volkswagen and Hyundai by running errands, managing mail, scheduling appointments, and arranging transportation.
- Maintained appropriate filing of personal and professional documentation.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Generated reports from CRM system for senior management review of client activity.
- Сollected data and statistics for the work of dealership centers.
- Conducted regular follow-up calls with customers in order to assess their satisfaction level with company's services.
- Monitored customer feedback surveys and implemented changes based on results.
- Maintained client data accuracy in internal systems by monitoring account information and updating records as needed.
- Analyzed customer data trends in order to identify potential areas of growth or improvement.
- Developed relationships with key stakeholders across multiple departments in order to provide seamless service delivery.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Administrative Assistant
Polygraphych
02.2011 - 07.2012
- Provided secretarial and office management support while building cooperative working relationships.
- Coordinated appointments, meetings and conferences.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Managed database systems containing customer contact information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Education
Masters, Diploma With Honors - Record Management And Provision of Documents
Russian State University Of Humanities
Moscow, RussiaDiploma With Honors - Medical Psychology
Kirov State Medical University
Kirov, RussiaSkills
- Administrative Support
- Records Management, Filing and Data Archiving
- Project Coordination
- Business and Report Writing
- Proofreading and Editing
- Strong Work Ethic
- Analytical Skills
- Advanced Computer Skills
- Strong Interpersonal Skills
- Multitasking and Organization
Additional Information
English - C1
French - B2
Korean - A2, in process
Russian - Native
Timeline
Personal Assistant
SP Goncharenko
11.2022 - 07.2023
Copywriter With Personal Assistant Duties
Reboot Your Life Immigration Services Corp
06.2022 - 09.2022
Administrative Assistant
Rossmed-Service
05.2016 - 08.2016
Administrative and Personal Assistant
Trade And Service Corporation Motor
08.2012 - 05.2016
Administrative Assistant
Polygraphych
02.2011 - 07.2012
Masters, Diploma With Honors - Record Management And Provision of Documents
Russian State University Of Humanities
Diploma With Honors - Medical Psychology
Kirov State Medical University
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