Summary
Work History
Education
Skills
Languages
References
Timeline
Generic

Yana Alemu

Calgary,Ontario

Summary

Dedicated receptionist and caring kids with over 10 years of experience providing efficient office support in busy work environments.

Work History

Day Care

Self Owner
Calgary, AB
01.2024 - Current
  • ·Teaching kids self-discipline,
  • Loving responsibility
  • Showing ethical value,
  • Prepare and supervise mealtimes and snacks with nutritional food selections
  • Monitoring children for safety, health, and behavior
  • Providing meals and snacks for children
  • Designing and organizing activities and curriculum for children
  • Ensuring children have good hygiene and changing diapers as necessary
  • Cleaning and maintaining their place.

Receptionist

Tourist Hotel
Donetsk, Donetsk Region
2004 - 2010
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Prepared welcome packages for new hires containing relevant paperwork and other important details.
  • Organized conference room reservations for meetings or events.
  • Coordinated pick-up and delivery of express mail services.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar, and spelling.

Education

Bachelor of Arts - Tourism And Hospitality

Donetsk Institute of Business And Tourism
Donetsk
06-2004

High School Diploma -

Piano Musical Instrument
Dobropilla
06-1996

Skills

  • Caring, Organizing,
  • Customer service The tourism industry is all about giving people a great experience when they travel, from helping them book a holiday to greeting them at a resort or leading a sightseeing tour
  • 2 Communication
  • 3 Adaptability and flexibility
  • 4 Language skills and cultural sensitivity

Languages

English
Professional
Russian
Professional
Ukrainian
Professional

References

References available upon request.

Timeline

Day Care

Self Owner
01.2024 - Current

Receptionist

Tourist Hotel
2004 - 2010

Bachelor of Arts - Tourism And Hospitality

Donetsk Institute of Business And Tourism

High School Diploma -

Piano Musical Instrument

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Yana Alemu