Yan Zhu

Assisted customers in resolving issues.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Increased sales by building strong customer relationships and providing excellent service.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

• Maintained clean, organized kitchen to maximize efficiency and food safety.
• Washed dishes and sanitized prep area at end of each shift.
• Stored, labeled, and replenished supplies in compliance with food safety regulations.
• Decorated baked goods and designed visually appealing displays of finished products.
• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
• Operated commercial kitchen equipment and tools.
• Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.

Assisted customers in resolving issues.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Increased sales by building strong customer relationships and providing excellent service.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

• Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
• Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
• Maintained a safe and clean work environment, contributing to overall team productivity.
• Skillfully use the button machine, fusing machine and pressing machine.
• Organize the fabric, and bundle the clothes.
• Assisted in producing high-quality products by adhering to strict manufacturing standards and protocols.

• Operated machining equipment safely with team of operators.
• Folded, hanged and bagged completed clothing.
• Maintained a clean and organized work environment for optimal efficiency and safety.
• Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.