Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

YAN ZHANG

Newmarket,ON

Summary

Administrative Assistant

  • Experienced with coordinating administrative tasks.
  • maintaining organized office environments.
  • Utilizes strong organizational skills to enhance office efficiency and support team operations.

Plumbing Knowledge

  • Proficient in identifying and presenting technical issues in a way that customers understand.
  • Able to install plumbing systems adhering to the Plumbing Code.
  • Knowledge of drawing and reading blueprints to determine piping locations.

Overview

4
4
years of professional experience

Work History

Truck Dispatcher

Calin Stone Ltd.
07.2020 - 12.2020
  • Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
  • Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
  • Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
  • Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.

Administrative Assistant

Studio Cycle Group Inc.
12.2020 - 03.2024
  • Answer and route incoming phone calls, physical mail and emails to appropriate contact for follow up. Mange shared calendars for customer & supplier appointments.
  • Receive incoming deliveries from suppliers, verify packing lists & alert appropriate departments of arrivals. Prepare price tags for incoming products prior to merchandising in store.
  • Ensured accurate record-keeping with diligent data entry and database management for customer invoices, sales contracts, supplier invoices, marketing contacts & initiatives.
  • Prepare, pack & ship online and phone orders to customers, or set aside for curbside pick-up. Assist with data entry of new products and updates to the e-commerce platform.
  • Work with sales and service employees to increase in-store customer purchasing, completing sales transactions, and registering payment in our accounting system.

Education

Construction Engineering Technician

George Brown College
Toronto, None
04-2018

Construction Engineering Technology

George Brown College
Toronto, None
04-2020

Plumber Pre-Apprentice Program

Skilled Trades College
Vaughan, ON
12-2024

Skills

  • Pipe assembly and installation
  • Blueprint reading for plumbing layouts
  • Experienced in software use
  • Administrative support
  • Data analysis in Excel
  • Efficient scheduling skills
  • Effective verbal communication
  • Valid G driver's license

Languages

English
Chinese (Mandarin)

Timeline

Administrative Assistant

Studio Cycle Group Inc.
12.2020 - 03.2024

Truck Dispatcher

Calin Stone Ltd.
07.2020 - 12.2020

Construction Engineering Technician

George Brown College

Construction Engineering Technology

George Brown College

Plumber Pre-Apprentice Program

Skilled Trades College

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