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Results-oriented Branch Manager specialist in planning and managing total operations. Analytical and detail-orientated with over 10 years of experience. Talented successfully improves team effectiveness, grows revenue and increases customer satisfaction in challenging markets. Detail-oriented and forward-thinking with strong communication, decision-making and problem solving abilities. Demonstrated skills motivating teams using transformational leadership. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Travel Consultant with extensive industry experience, specializing in reservation management and client consultations. Demonstrated success in improving service delivery through effective communication and multitasking. Proficient in BSP ticket issuance and crafting customized international itineraries, ensuring outstanding travel experiences for clients.

Seasoned travel professional with deep expertise in Global Distribution Systems such as Amadeus, Galileo, and Sabre. Specialises in flight reservations, ticket issuance, and corporate travel arrangements, alongside holiday package planning and luxury travel. Delivers exceptional customer service and supplier relations, enhancing customer retention. Leads team management and staff training efforts to improve operational efficiency.

Experienced with ticketing and reservation systems, enhancing efficiency and customer satisfaction. Utilizes effective communication and organizational skills to manage high-volume environments. Track record of leadership in team settings and adapting to changing operational demands.

Yan Lou

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Air Ticket Wholesaler

Airticket Department Manager

Group Airticket Manager

Travel Agency Manager

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Master of Arts - Administrative Business Management

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Travel Agency Manager

Group Airticket Manager

Airticket Department Manager

Air Ticket Wholesaler

Master of Arts - Administrative Business Management

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