YAN DAVIDOVSKY
Sr.Director / Head Of SW Engineering / Delivery And Program Lead
Langley,BC
Summary
Highly accomplished Senior Software Engineering Leader and AI Evangelist with over 12 years of experience in leading large-scale software development, digital transformation, and cross-functional teams. Adept at guiding diverse, multi-locational teams through the entire software development lifecycle, from requirements to production, while driving innovation and operational excellence. Proven expertise in Agile/SCRUM methodologies, DevSecOps practices, and enterprise software delivery, consistently achieving exceptional improvements in productivity, customer satisfaction, and sales performance. Known for strategic vision, effective leadership, and a passion for building high-performing teams and scalable software solutions.
Overview
17
17
years of professional experience
3
3
Languages
Accomplishments
- Improved customer experience by 35% and reduced service handling time by 60% (~44min to ~17min) by leading major digital transformation, of one of the largest South American operators.
- Increased sales by 14% through the delivery of scalable digital solution and enhanced end-user journeys.
- Led and managed a global engineering organization of 300+ multi disciplinary professionals, including product and solution, SW Engineering and development, quality engineering, infrastructure/DevOps, improving productivity and team engagement across multiple regions.
- People Leadership: Built and scaled high-performance engineering organizations by leading talent strategy for the entire Digital Delivery unit (2.5K-employee), consistently delivering 200+ strategic hires annually (10% year-over-year growth) across global locations.
- Reduced development time by 20% by introducing automated pipelines, and DevSecOps culture.
- Delivered a 15% increase in project delivery speed through improved cross-functional collaboration models and Agile implementation.
- Successfully stabilized strategic, high-visibility customer programs facing crisis, restoring predictable delivery and improving customer satisfaction.
- Implemented cloud-native and microservices-based architectures, modernizing legacy B2B systems and improving scalability, maintainability, and operational reliability, resulted with migration of 150K business customers.
- Built strong engineering cultures emphasizing ownership, code quality, clean architecture, and continuous delivery, significantly improving organizational performance.
- Championed GenAI initiatives from ideation through implementation, enabling innovation and efficiency across engineering units.
- Led DevSecOps adoption across large delivery units, shifting engineering mindset, increasing automation, and improving release stability.
Work History
SW Engineering Delivery and Program Lead
SAPIENS
06.2025 - Current
- Lead software delivery and multi year program execution for enterprise insurance platform (CoreSuite, Digital, BI, Integration, Cloud), overseeing full lifecycle delivery for multi-product SaaS solutions.
- Design, build, and implement standardized delivery processes, governance frameworks, and best practices to ensure consistency, scalability, and predictability across global operations.
- Manage cross-functional, multi-site delivery teams and competency centers (Development, Solution Architecture, QA, Integration, BI, Digital) under unified Agile delivery governance.
- Drive alignment across engineering, R&D, and customer organizations—serving as Scrum of Scrums lead to ensure synchronized delivery and technical cohesion.
- Partner with Program Directors and VPs to plan releases, track budgets and timelines, and maintain profitability and customer satisfaction targets.
- Act as trusted advisor to customer - guiding solution design, delivery priorities, and best practices to ensure successful project outcomes.
- Foster a culture of innovation, accountability, and continuous improvement across distributed delivery teams, improving agility and delivery predictability.
- Sapiens International Corporation – a leading global provider of software solutions for the insurance industry, enabling digital transformation and operational excellence for insurers worldwide.
Head Of Software Engineering - Head of Business Unit
Amdocs - Global Delivery - Digital Delivery Unit
01.2024 - 06.2025
- Own full strategic, operational, and financial leadership for the engineering unit 300+ employees, spanning multiple geographies and product lines.
- Accountable for meeting business goals, growing the unit, and delivering results that align with evolving company strategy and customer needs.
- Unit Leadership: Leading engineering unit strategy and operational planning in alignment with business, market, and product goals. Development of annual operational plans balancing innovation, budget, and growth. Driving transformational change by fostering a forward-thinking culture, promoting clarity, cross-functional alignment, and strong cross-cultural communication. Acted as the engineering voice at the executive level.
- People Leadership: Defined leadership strategy and drove workforce planning aligned with business goals. Built a high-performing management team, fostered engagement, and cultivated a culture of innovation, collaboration, and accountability. Championed leadership excellence, talent development, and strategic team growth across locations.
- Operation Excellence: Defined operational goals and KPIs to drive unit performance. Resolved complex, high-impact issues lacking precedent, while continuously optimizing processes through critical analysis and innovation.
- Customer Focus: Aligned engineering strategy with market trends and customer needs to drive value, support customer success, and deliver industry-focused solutions.
- Amdocs is a global leader in software and services for communications, media, and financial services providers. It delivers customer experience solutions that span BSS, OSS, open network technologies, and digital transformation, supporting some of the world’s largest service providers.
Head of Software Engineering – Delivery Lead
Amdocs - Global Delivery
01.2021 - 01.2024
- Led digital transformations, enabled 5G modernization, improved customer experience by ~35% and satisfaction, reduced 'handling' time by ~60% and increased sales by ~14%.
- Responsible for the software entire life cycle: Led the entire life cycle of application development. Starting from 'ideation' and requirements, through solution, development and testing until release to production (inclusive), collaborating with external systems, vendors and the customer.
- Customer Facing: Working directly with the clients and the end users starting from the ideation and requirements definition until the release of the system.
- Leadership: led an organization of 200+, multicultural, multi locational and multi-disciplinary engineers.
- Engineering: Created an engineering and DevSecOps culture with an exceedingly high bar for quality, ownership and bias for action, enabling and guiding experienced cross-functional and multicultural teams, to develop high-quality software within a metrics-driven Agile practice.
- Architecture: Led and drove the development of complex microservice applications, ensuring automated development through release.
- Budget, timelines and commitments: management across various development, testing, product management and operations teams.
- Collaboration: Collaborated with Product to define and drive team's technology vision and roadmap that aligns with our customer's needs.
- People Management: Recruited, supported, coached, and mentored engineers and managers and provided feedback on software architecture designs and implementations of new products and features. Inspired teams to bring a passion for high-quality product and services and for writing clean, solid, readable code that scales and performs well.
Software Engineering Director - Account Development Lead
Amdocs - Amdocs Development
01.2018 - 01.2021
- Led software development teams (200+ employees) across multiple countries, managing the entire product lifecycle using Agile/SCRUM methodologies.
- Responsible for the software entire life cycle: Agile/SCRUM methodology. Planning, design, solution, development, integration, quality, automation, DevSecOps, KPIs and program execution.
- Budget, timelines and commitments: management across various development, testing, product management and operations teams.
- People Management: Responsible for HR and professional processes. Attract, develop, and retain talent to build and maintain strong, effective, and competent teams. Massive recruitment across the board and structure the group in a way that is best-suited to the product/service development and maximize efficiency.
- Healthy Organization: Building and maintaining 'large scale' healthy organization, considering work-life balance and employee satisfactory aspects.
- Management and leadership of a multi-disciplinary and multi-locational teams: development, QA, Product Managers and support teams using iterative development - Agile/Scrum methodologies.
- DevSecOps implementation within the account, including cultural/mind-set change.
- Micro Services and Cloud Architecture Introduction and implementation within the team. Including trainings, tooling, skill set adjustment and more.
Software Development/Engineering Manager
Amdocs - Amdocs Development
01.2015 - 01.2018
- Responsible for the product's entire life cycle: planning, design, automation, development, integration, execution, testing, risk management and issue resolution, targets achievement.
- Quality, Budget, timelines and commitments: management
- People: Responsible for HR processes and professional processes. Attract, develop, and retain talent to build and maintain strong, effective, and competent teams. Massive recruitment across the board and structure the group in a way that is best-suited to the product/service development and maximize efficiency.
- Management and leadership of a multi-disciplinary, multi-location and multi-disciplinary teams: development, QA, support teams using iterative development - Agile/Scrum methodologies.
- Development - Agile/Scrum methodologies.
Software Development (Delivery) Release Manager
Amdocs - Customer Service Unit
01.2012 - 01.2015
- Customer Centricity: Overall accountability and responsibility for introducing customer-centricity for running smooth operations around scope, time, cost, quality, change, communication, risk and crisis management, and integration.
- Program Management: Manage the overall operations program scope and maintain its continuous alignment with strategic business objectives; set program plan and make recommendations to modify it when necessary, set priorities, ensure optimization, and resolve conflicts to enhance effectiveness in reaching business results or strategic goals.
- Collaboration: Build credibility and relationships, and maintain communication with stakeholders at multiple levels, including customer and external to the organization. Customer facing.
- Customer Phasing and Crisis Management: Lead to resolve customer escalations with respect to smooth operations.
Senior SW Test Engineer and Integration lead
Amdocs - Amdocs Quality Engineering
01.2009 - 01.2012
- Designing and contribute of test scenarios, performs peer reviews of test cases.
- Executes functional/NT test procedures. Tracks and reports on the test execution in a timely manner with attention given to achieving a high level of quality.
- Gathers and documents the outcome of test executions and all information needed to support on-going measurements and reporting on risks, defects, tests, and coverage.
- Reports discrepancies and analyses them to determine the root causes.
- Coordinates with Development and Infra teams/peers on the resolution of issues, overseeing the testing progress and ensuring that high standards of quality are being met
- End to end and integration knowledge, considering different applications specifications.
- Customer facing, working with Customer Delivery Unit and external vendors.
- Mentoring and leading of small teams.
Education
B.Sc. - Industrial and Management Engineering with Information Systems specialization
SCE College Engineering
Ashdod, Israel01.2010
Skills
Strategic Leadership
Technical Environment:
Java, Spring Boot, Node.js, JavaScript, React.js, Angular, Python, Docker, Kubernetes, OpenShift, AWS, Microsoft Azure, Jenkins, GitHub, Bitbucket, Maven, SonarQube, Artifactory, Helm, REST APIs, SOAP, Apache Kafka, Oracle Database, PostgreSQL, MongoDB, MySQL, Splunk, Prometheus, Grafana, ELK Stack, Veracode, Selenium, JUnit, TestNG, LoadRunner, JMeter, IntelliJ IDEA, JIRA, Confluence, API Gateway, Microservices360
Timeline
SW Engineering Delivery and Program Lead
SAPIENS
06.2025 - Current
Head Of Software Engineering - Head of Business Unit
Amdocs - Global Delivery - Digital Delivery Unit
01.2024 - 06.2025
Head of Software Engineering – Delivery Lead
Amdocs - Global Delivery
01.2021 - 01.2024
Software Engineering Director - Account Development Lead
Amdocs - Amdocs Development
01.2018 - 01.2021
Software Development/Engineering Manager
Amdocs - Amdocs Development
01.2015 - 01.2018
Software Development (Delivery) Release Manager
Amdocs - Customer Service Unit
01.2012 - 01.2015
Senior SW Test Engineer and Integration lead
Amdocs - Amdocs Quality Engineering
01.2009 - 01.2012
B.Sc. - Industrial and Management Engineering with Information Systems specialization
SCE College Engineering