Yan bai
North Vancouver,British Columbia
Summary
Adept Flight Attendant with a proven track record at Malaysia Airlines, showcasing exceptional customer service and first aid skills. Excelled in maintaining safety and enhancing passenger satisfaction, leading to high performance ratings. Demonstrated reliability and a strong work ethic, adeptly handling emergencies and service with professionalism.
Overview
5
5
years of professional experience
Work History
Flight Attendant
Malaysia Airlines
05.2005 - 05.2010
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
Education
High School Diploma -
Civil Aviation University of China
Tianjin,China07.2004
Skills
Customer Service
Strong Work Ethic
First Aid
Reliability and punctuality
Hospitality service expertise
Food and Beverage Service
Professional Appearance
Languages
English
Limited Working
Timeline
Flight Attendant
Malaysia Airlines
05.2005 - 05.2010
High School Diploma -
Civil Aviation University of China
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