Yamna Rizvi
Stony Plain
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
1
1
year of professional experience
Work History
Waitress
Karahi Point
01.2024 - 03.2024
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Answered questions about menu items, ingredients, and pricing.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Developed positive relationships with regular customers through friendly conversation.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
Cashier
Tim Hortons
06.2023 - 11.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Assisted customers by providing information and resolving complaints.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Maintained current knowledge of store promotions to highlight sales to customers.
Education
No Degree - Law
Memorial Composite High School
Stony Plain, AB06-2027
Skills
- Following Directions
- Performance Improvement
- Compliance standards
- Team Collaboration
- Community Service
- Punctual
- Customer Service
- Problem Solver
- Conducted
- Work ethic and integrity
- Patience and empathy
Languages
English
Full Professional
Hindi
Limited Working
Urdu
Limited
Timeline
Waitress
Karahi Point
01.2024 - 03.2024
Cashier
Tim Hortons
06.2023 - 11.2023
No Degree - Law
Memorial Composite High School
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