Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Yamna Anaya

Laguna Beach

Summary

Dynamic and reliable professional with experience at Debs Deli, excelling in customer service and conflict resolution. Proven ability to multitask and maintain a positive atmosphere while ensuring accuracy in transactions. Skilled in crisis intervention and clear communication, fostering trust and collaboration with both customers and team members.

Overview

7
7
years of professional experience

Work History

Babysitter

Self-employeed
Laguna Beach
07.2024 - Current
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Enforcing discipline when necessary, but always doing so calmly and respectfully.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Greet parents upon their arrival home from work and provide updates on the day's events.
  • Establishing trust through consistent communication with both parents and kids.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Minimized TV and mobile device time by engaging children with games and physical books.

Housekeeper

Self-Employed
Newport
08.2023 - Current
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Emptied trash receptacles throughout the property.
  • Changed bed linens and towels, tidied up rooms.
  • Responded to requests from guests regarding housekeeping needs.
  • Scrubbed kitchen appliances, countertops, and fixtures.

Fast Food Cashier

Debs Deli
Laguna Beach
06.2018 - 09.2018
  • Performed opening and closing duties such as restocking supplies and cleaning counters, tables, and floors at the end of each shift.
  • Processed payments, gave change, and issued receipts for orders.
  • Greeted customers and provided friendly customer service.
  • Inspected orders to make sure they were accurate before handing them to customers.
  • Professionally handled customer complaints while following company policies and procedures.
  • Maintained the cleanliness of the work area throughout the shift.
  • Assisted with catering orders when needed.
  • Operated cash registers, credit card machines, and other related equipment accurately.
  • Completed opening, closing, and shift change tasks by following company guidelines.
  • Built and maintained productive relationships with employees.

Education

Associate of Science - Psychology

Irvine Valley College
Irvine, CA
06-2026

Skills

  • Crisis intervention
  • Conflict resolution
  • Reliability
  • Multitasking and organization
  • Dependability
  • Positive and professional
  • Clear communication
  • Follows directions
  • Problem-solving
  • Team collaboration

Affiliations

  • I am consistent with going to the gym everyday.
  • Consistent with doing daily chores around my house.
  • Helping out my parents when needed

Languages

English
Professional
Spanish
Professional

Timeline

Babysitter

Self-employeed
07.2024 - Current

Housekeeper

Self-Employed
08.2023 - Current

Fast Food Cashier

Debs Deli
06.2018 - 09.2018

Associate of Science - Psychology

Irvine Valley College

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Yamna Anaya