Yamirelis Santos
San Bernardino
Summary
Proven customer service expert with a track record of fostering long-term relationships at Arco Ampm and Pilot, demonstrating exceptional work ethic and integrity. Skilled in accurate cash handling and efficient problem-solving, I've significantly enhanced customer satisfaction. My patience and empathy have been pivotal in creating a welcoming environment, showcasing my ability to meet and exceed employer expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Arco Ampm
09.2023 - 09.2024
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Set up new sales displays each week with fresh merchandise.
Babysitting
Friend
08.2022 - 06.2024
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
Cashier
Pilot
09.2022 - 01.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register to record transactions accurately and efficiently.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
Education
CPR
West Coast EMT
Riverside, CAHigh School Diploma -
Excelsior Charter Schools
Phelan, CA06-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Food Handler Certification (FHC) - State or County Health Departments.
Languages
Spanish
English
Timeline
Cashier
Arco Ampm
09.2023 - 09.2024
Cashier
Pilot
09.2022 - 01.2023
Babysitting
Friend
08.2022 - 06.2024
- Basic Life Support (BLS) Certification - American Heart Association.
- Food Handler Certification (FHC) - State or County Health Departments.
CPR
West Coast EMT
High School Diploma -
Excelsior Charter Schools
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