Yamini Malik
Saskatoon ,Saskatchewan
Summary
Dedicated and compassionate individual with 2+ years of experience in customer service at Tim Hortons. Seeking to transition into a Home Care Worker role, leveraging strong interpersonal skills and a genuine desire to assist others.
Overview
3
3
years of professional experience
Work History
Team Member
Tim Hortons
31 Centennial Dr N, Martensville, SK S0K 0A2
10.2023 - Current
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Solution Shop Associate
Staples
105 Betts Ave Unit 200, Saskatoon, SK S7M 1L2
08.2023 - 10.2023
- Collaborated with team members to maintain a positive work environment and achieve store goals.
- Aided in loss prevention efforts by monitoring the sales floor for suspicious activity and reporting any concerns to management.
- Boosted sales through suggestive selling techniques and expert product knowledge.
- Developed strong relationships with regular customers through genuine interaction, remembering personal details or preferences to create a personalized shopping experience.
Cashier
FreshCo
3859 Sherwood Dr, Regina, SK S4R 4A8
06.2023 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Team Member
Tim Hortons
6495 Rue Saint-Jacques, Montréal, QC H4B 1V1
06.2022 - 05.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Stock Exchange Clerk
Linen Chest
875 Mnt Saint-François, Laval, QC H7C 2S8
03.2021 - 09.2021
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Education
Diploma - Business Administration And Commerce
Canada College
Montreal, QC04.2022
High School - Commerce
Anand Public Senior Secondary School
99CG+4RX, Sultanpur Rd, Kapurthala, Punjab 144601,04.2019
Skills
- Excellent interpersonal and communication skills developed through customer service experience
- Compassionate and patient demeanor, with a strong desire to improve quality of life for clients
- Ability to handle multiple tasks efficiently and prioritize effectively
- Basic understanding of medical terminology and willingness to learn caregiving techniques
- Strong attention to detail and organizational skills
Languages
English
Professional Working
Hindi
Professional Working
Punjabi
Full Professional
Timeline
Team Member
Tim Hortons
10.2023 - Current
Solution Shop Associate
Staples
08.2023 - 10.2023
Cashier
FreshCo
06.2023 - 07.2023
Team Member
Tim Hortons
06.2022 - 05.2023
Stock Exchange Clerk
Linen Chest
03.2021 - 09.2021
Diploma - Business Administration And Commerce
Canada College
High School - Commerce
Anand Public Senior Secondary School