Yamina Krey
Montreal,Canada
Summary
Detail-oriented student with experience in childcare, hospitality and customer service. Worked as a retail associate assuring customer satisfaction and dependability. Previously part of a competitive dance team affirming good teamwork and leadership skills. Punctual, organized and reliable with a protective nature.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CAMP COUNSELLOR
CCGH
Dartmouth, NS
06.2024 - Current
- Communicate positively with children and guardians
- Maintained a clean and organized environment to ensure the wellbeing of children under care.
- Handled conflicts between children effectively using conflict resolutions techniques resulting in a more peaceful household.
- Offers emotional support by actively listening to children's concerns and responding empathetically while fostering their problem solving abilities.
RETAIL SALES ASSOCIATE WORKER
Toys R US
Dartmouth, NS
11.2022 - 05.2025
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store.
- Resolved customer issues with tactful problem-solving skills, resulting in increased satisfaction rates.
- Enhanced team productivity by collaborating with coworkers to achieve daily sales targets and complete tasks efficiently.
HOSTESS
Montana's Bar and Grill
Dartmouth, NS
09.2024 - 12.2024
- Provided excellent customer service by addressing guest inquiries, requests and solving complaints in a timely and professional manner.
- Greeted and seated guests, ensuring a positive and welcoming first impression.
- Managed reservations, answered phone calls and maintained optimal seating arrangements.
- Coordinated with kitchen and service staff to optimize guest flow and reduced wait times.
Education
BBA - Finance
McGill University
Montreal04-2029
High School Diploma -
École Secondaire Mosaïque
Dartmouth, NS06.2025
Skills
- Customer engagement
- Strong work ethic
- Patience and empathy
- Time management
- Reliability
- Dependability
Certification
- WHMIS Training, 10/23
- CPR certification, 06/24
Affiliations
- Member of elite dance team until 09/24
- Editor of high school yearbook committee
Languages
English
Native/ Bilingual
French
Native/ Bilingual
References
References available upon request.
Timeline
HOSTESS
Montana's Bar and Grill
09.2024 - 12.2024
CAMP COUNSELLOR
CCGH
06.2024 - Current
RETAIL SALES ASSOCIATE WORKER
Toys R US
11.2022 - 05.2025
BBA - Finance
McGill University
High School Diploma -
École Secondaire Mosaïque