Yamileth Castro
North Hollywood
Summary
Results-driven General Manager with expertise in operations management, team building, and problem resolution. Proven ability to enhance team performance and streamline processes, contributing to improved efficiency and customer satisfaction. I understand that team development is a crucial part of being a manager as well as; accountability, reliability, managing food cost and waste, managing labor all while maintaining all health codes standards are key factors to a great management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
General Manager
Tender Greens
8759 Santa Monica Blvd
02.2024 - Current
- Oversaw daily operations, ensuring high standards of food quality and customer service.
- Developed and implemented training programs for staff, enhancing team performance and productivity.
- Streamlined inventory management processes, reducing waste and improving cost efficiency.
- Led team meetings to foster communication, set goals, and address operational challenges.
- Posted Scheduling/ Took and entered Inventory Counts
- Scheduled and Conducted Interviews
- Purchase Tracker Entry
- Management Food Certified
COVID-19 Contact Tracer
Public Health Department
Los Angeles, CA
01.2023 - 04.2023
- Conducted comprehensive interviews to trace COVID-19 exposure and ensure timely communication with affected individuals.
- Collaborated with local health officials to implement contact tracing protocols and improve response strategies.
- Utilized data management systems to document and track cases accurately, ensuring compliance with health regulations.
- Provided educational resources to community members regarding COVID-19 prevention measures and vaccination information.
Education
Bachelor of Science - Public Health
California State University, Northridge
Northridge, CA05-2023
Skills
- Leadership and team building
- Problem resolution
- Food Cost/ Waste Management
- Team player
- Efficient multi-tasker
- Staff management
- Inventory control
- Staff supervision
- Verbal and written communication
- Employee scheduling
- P&L management
Certification
MANAGER FOOD CERTIFIED
Languages
Spanish
Timeline
General Manager
Tender Greens
02.2024 - Current
COVID-19 Contact Tracer
Public Health Department
01.2023 - 04.2023
Bachelor of Science - Public Health
California State University, Northridge