Yamelik PIneda
Carson
Summary
Reliable and upbeat with the end goal of being successful at promoting customer loyalty, satisfaction and purchases. Very good at paying diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Confident about my work and have the willingness to learn with a positive attitude. Organized and dependable candidate successful at managing multiple priorities. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Retail Sales Consultant
AT&T
09.2022 - Current
- Increased sales and customer satisfaction through personalized servicing.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Used POS system to process sales, returns, and online orders.
- Managed cash register after end of shift to balance and record accurate transactions.
- Maintained clean sales floor and straightened and faced merchandise.
- Take ownership of costumers situations and work effectively at finding a solution.
Lead Cashier
Shiekh Shoes
12.2019 - 09.2021
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance
- Ensure merchandise is presentable and priced correctly on an hourly basis.
- Process transactions in person and online that includes purchases and returns.
- Responsible for placing orders and receiving merchandise on a weekly basis.
Networking Assistant
Diane And The Deductabkes
03.2016 - 04.2017
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Promoting the events
- Assisted in even setup, cleanup, and organized the merchandise/food stands.
- Organized and sent out emails with ticket information along with calls.
Education
No Degree - Sociology
Cerritos College
Norwalk, CA05.2024
High School Diploma -
Paramount High School
Paramount, CA06.2019
Skills
- Customer Service and Assistance
- Time Management
- Bilingual
- Active Learner
- Organized
- Answering Customer Questions
Timeline
Retail Sales Consultant
AT&T
09.2022 - Current
Lead Cashier
Shiekh Shoes
12.2019 - 09.2021
Networking Assistant
Diane And The Deductabkes
03.2016 - 04.2017
No Degree - Sociology
Cerritos College
High School Diploma -
Paramount High School
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