YAMATO MONTCALM
Ottawa
Summary
Motivated and hardworking individual with diverse experience in customer service, outdoor management, sales, and hands-on production roles. I have gained valuable cross-cultural experience living and working in Japan, which has enhanced my adaptability, communication, and teamwork skills. With15 years of competitive hockey, I have developed strong leadership, teamwork, and time management abilities. Eager to start a career in sales, I am excited to contribute my skills to a dynamic organization and grow as a Sales Representative.
Overview
2
2
years of professional experience
Work History
Sales Associate
Canuck Stuff
05.2023
- Assisted customers at a sporting goods event by demonstrating product features and answering inquiries
- Processed sales transactions and ensured inventory was well-stocked and organized throughout the event
- Helped set up and organize displays, contributing to the overall efficiency of the event
Vineyard Harvest Associate
Plant Vineyard
09.2024 - 12.2024
- Collaborated with a team to manually harvest grapes, ensuring high-quality selection
- Assisted in loading, transporting, and delivering harvested grapes to processing facilities, while fostering relationships with retailers and suppliers to ensure timely deliveries, smooth operations, and enhanced business partnerships
- Gained exposure to vineyard operations and the wine production process, contributing to a better understanding of product sales strategies
Brewery Support
Great Dane Microbrewery
09.2024 - 12.2024
- Assisted in production, including sanitizing equipment, measuring ingredients, and packaging products
- Contributed to the preparation and packaging of seasonal items, including the creation of New Year's Gift Packs, the brewery's largest promotion of the year
- Supported day-to-day operations and ensured cleanliness and safety within the production environment
Sales Associate
Carp Custom Creamery
06.2024 - 09.2024
- Provided excellent customer service in a high-volume environment, assisting customers with product selection
- Processed transactions efficiently and accurately, ensuring precision in handling cash and financial exchanges
- Maintained store cleanliness and organization, ensuring a welcoming and professional environment for customers
- Contributed to the development of seasonal flavors, enhancing customer engagement and driving increased interest in the product offerings
Outdoor Facilities Manager
City of Ottawa
05.2023 - 09.2023
- Supervised outdoor activities and events, ensuring safety and customer satisfaction
- Coordinated and set up events, from sports tournaments to outdoor festivals
- Trained new staff on operational procedures and event management best practices
Education
High School Diploma -
West Carleton Secondary School
Ottawa, Ontario01.2023
Skills
- Customer Service & Sales: Strong interpersonal skills developed through working with diverse customers in various settings, with experience in upselling and driving sales
- Teamwork: Effective collaboration with team members to complete tasks and meet goals
- Multitasking: Ability to balance multiple responsibilities in fast-paced environments
- Communication: Clear and effective communication with customers, coworkers, and supervisors
- Problem-Solving: Able to think quickly and find solutions to challenges that arise during work
- Time Management: Managing competing demands while ensuring work is completed on time and with attention to detail
- Software: Proficient in Google Docs, with experience in document creation and collaboration tools
LANGUAGES
English
Japanese: Conversational
Timeline
Vineyard Harvest Associate
Plant Vineyard
09.2024 - 12.2024
Brewery Support
Great Dane Microbrewery
09.2024 - 12.2024
Sales Associate
Carp Custom Creamery
06.2024 - 09.2024
Sales Associate
Canuck Stuff
05.2023
Outdoor Facilities Manager
City of Ottawa
05.2023 - 09.2023
High School Diploma -
West Carleton Secondary School
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