Yakob Kelati
Calgary,AB
Summary
Dynamic professional with a proven track record in surface cleaning and abrasive blasting at LNG Canada / Park Derochie Inc. Excelled in equipment operation and coaching, enhancing team efficiency and project completion rates. Skilled in influencing others and performance improvement, achieving high levels of customer satisfaction and operational excellence.
Overview
10
10
years of professional experience
Work History
Industrial Paint & Sand Blaster
LNG Canada / Park Derochie Inc
10.2024 - Current
- Cleaned surfaces and equipment to prepare areas for blasting.
- Mixed blasting materials to ensure proper consistency and effectiveness.
- Conducted inspections before and after blasting operations to ensure safety and quality.
- Improved surface preparation by accurately assessing material conditions.
- Achieved smooth finishes with precise blasting techniques.
- Followed safety protocols to protect team and environment during blasting operations.
- Completed blasting projects on schedule by efficiently coordinating tasks.
- Enhanced team efficiency by organizing blasting materials and tools.
Warehouse Associate
Rona Inc
04.2024 - 10.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
Front Office Manager
Sendyan Hotel
01.2015 - 01.2019
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Developed effective communication channels within the team to improve decision-making process and problem-solving abilities.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Coached employees through day-to-day work and complex problems.
- Managed reservation inquiries over phone/email/web platforms effectively ensuring full capacity utilization.
Education
Diploma - Accounting And Commercial Technologies
Canadian Sudanese College
Khartoum Sudan 05.2011
Skills
- Surface cleaning
- Abrasive blasting
- Equipment operation
- Sandblasting
- Coaching and mentoring
- Influencing others
- Performance improvement
Languages
English
Full Professional
Arabic
Full Professional
Tigrnya
Full Professional
Timeline
Industrial Paint & Sand Blaster
LNG Canada / Park Derochie Inc
10.2024 - Current
Warehouse Associate
Rona Inc
04.2024 - 10.2024
Front Office Manager
Sendyan Hotel
01.2015 - 01.2019
Diploma - Accounting And Commercial Technologies
Canadian Sudanese College
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