Yajur Sethi
Mississauga,ON
Summary
Self-Motivated & Seasoned Engineer with 3 years of experience in System Troubleshooting, Support, Database & Implementation, Reporting, Monitoring, and Incident Management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Site Reliability Engineer
Tata Consultancy Services
New Delhi, India
09.2019 - 09.2022
- Daily Scheduled Interaction with Clients and acting as a Bridge between Developers and Client Success to resolve client issues related to Product achieving an overall reduction of 25% TAT for the high priority Client issues
- Helped DBA Teams in performing Migrations and ETL Operations to Standard DB sources and Cloud based platforms like AWS S3 Buckets
- Develop and Maintain Lead Data Visualization Utility for Lead Scoring Model which categorize each lead received by customers which help them to make more informed choices about business process they are receiving, developed
- Worked with Analysts, Pricing Team, and Customer support to implement listing model and determine pricing of the product
- Providing guidance and training to clients on how to use Merchant Gateway systems and applications effectively.
Education
Post Graduate Certificate in Big Data Analytics -
Lambton College
Bachelor (3 Years) in Computer Application -
Guru Gobind Singh Indraprastha University
Skills
- Database - RDBMS: MSSQL, MySQL, Postgres, Oracle, Amazon Redshift
- Database - NOSQL: Couchbase, Elasticsearch, N1QL
- Programming: Python, NodeJS, C#, JAVA, JavaScript
- Libraries and Packages: Pandas, NumPy, Matplotlib, MySQL, Sequalize, PYSPARK
- Reporting: Power BI, SAS, Tableau, HIVE, Lucid Charts, Excel
- Monitoring Tools: Splunk, New Relic, Kibana, Datadog
- ITSM tools: Salesforce, JIRA, JIRA SD
- Cloud: AWS (S3, EC2, Redshift, Athena), Google Cloud (Computing Engine)
- API Troubleshooting: Soap, REST with JSON & XML
- LINUX, UNIX, BASH, FTP, SSH
- Soft Skills: Time management, Problem Solving, Adaptability, Written Communication skills, Flexibility, Teamwork, Analysis
Certification
- HACKERRANK ADVANCE SQL, Hackerrank.com, 01/2023
- Data Analysis with Excel Pivot Tables, 365datascience.com, 11/2022
- Data Analytics using Excel, Greatlearning.com, 10/2022
Timeline
Site Reliability Engineer
Tata Consultancy Services
09.2019 - 09.2022
Post Graduate Certificate in Big Data Analytics -
Lambton College
Bachelor (3 Years) in Computer Application -
Guru Gobind Singh Indraprastha University
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