Summary

Overview

Work History

Education

Skills

Education Certifications

Languages

Timeline

Yajaira Perez-Lopez

Hayward

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with students and team members. Focused on supporting class success and achieving positive results.

Overview

years of professional experience

Work History

Paraprofessional

ProCare Therapy

Union City

12.2024 - Current

Assisted with the implementation of the student's individualized IEP.
Planned and led activities to develop students' physical, emotional, and social growth.
Supported teachers in classroom management and student engagement activities.
Assisted students with personal care needs, ensuring dignity, safety, and comfort.

Volunteer

Kaiser Permanente

San Leandro

05.2024 - Current

Managed multiple roles simultaneously, such as assisting with patient transport, handling administrative tasks, and providing support in the emergency department, maintaining high accuracy and efficiency.
Facilitated effective communication between patients and healthcare providers, ensuring patient concerns were addressed promptly
Efficient knowledge of EPIC.

Behavior Technician

Centria Healthcare Autism

Fremont

02.2024 - 12.2024

Delivered personalized therapy to children with ASD with a compassionate and supportive approach.
Successfully managed concurrent therapy sessions with multiple clients, utilizing behavior analysis techniques to address varying needs.
Balanced therapeutic interventions and administrative tasks, ensuring timely completion of session documentation and progress tracking without compromising therapy quality.
Led the implementation of individualized behavior intervention plans, coordinating with Board Certified Behavior Analysts (BCBAs) to tailor strategies to each client's needs.
Mentored and trained new behavior technicians, sharing best practices and techniques.

Department Manager - Order Fulfillment

Safeway

El Granada

09.2021 - 12.2023

Developed and implemented streamlined processes for online order picking, packing, and shipping
Managed and trained a team of 5+ associates in best practices for online order fulfillment.
Utilized data analytics to monitor and improve performance metrics, including order accuracy, delivery times, and inventory turnover.
Received 3 letters of recognition from the Director of E-commerce from Safeway based on our department's numbers and overall performance

Customer Service Associate

CVS Pharmacy

El Granada

06.2021 - 09.2021

Implemented personalized service strategies, including proactive engagement and follow-up with customers
Managed inventory and restocked shelves during peak hours, ensuring product availability and a well-organized store layout, without compromising on customer service.
Mentored team members, fostering a collaborative work environment that improved overall store efficiency and customer service quality.