Yajaira Orozco
Gilroy
Summary
Business Accounting student with experience in team leadership, cash handling, and customer service. Skilled in supervising teams, managing daily financial operations, and resolving client concerns in fast-paced environments. Currently pursuing a Bachelor’s degree in Business Administration with a concentration in Corporate Accounting and Finance at San José State University. Eager to gain practical accounting experience and apply strong attention to detail, organizational skills, and financial knowledge to support an accounting team.
Overview
6
6
years of professional experience
Work History
Head Cashier Supervisor
Home Depot Store
Morgan Hill, CA
08.2024 - 02.2026
- Supervised daily front-end operations, including opening and closing registers, balancing tills, and ensuring accuracy in high-volume cash handling.
- Managed cashier schedules, trained and coached team members, and provided guidance to deliver seamless client service.
- Prepared and distributed register funds, monitored cash flow, and provided change to registers throughout the day to maintain smooth operations.
- Resolved escalated customer service issues with professionalism and empathy, creating positive client experiences.
- Ensured compliance with company policies and audit standards while supporting operational efficiency.
Sales Associate Supervisor
Togos & Baskin Robins
Gilroy
05.2020 - 01.2023
- Resolved customer complaints promptly, enhancing overall guest experience and retention rates.
- Ensured compliance with health and safety regulations, maintaining a clean and safe work environment.
- Responsible for reconciling cash registers, balancing drawers, processing transactions accurately, and supporting daily closing and cash control procedures.
Education
Bachelor of Science - Business Accountancy
San Jose State University
San Jose, California, CA05.2028
Skills
- Cash handling and management
- Attention to Detail & Data Accuracy
- Analytical & Problem-Solving Skills
- Organizational Skills
- Microsoft Excel (SUM, basic formulas, spreadsheets)
- Strong learning agility with the ability to quickly adapt to new systems and procedures
- Strong communications skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Head Cashier Supervisor
Home Depot Store
08.2024 - 02.2026
Sales Associate Supervisor
Togos & Baskin Robins
05.2020 - 01.2023
Bachelor of Science - Business Accountancy
San Jose State University