Yajaira Lopez
Bellflower
Summary
Dedicated Medical Assistant with extensive experience at Beauty Villa Vergara, excelling in patient care coordination and clinical documentation. Proven ability to enhance patient satisfaction through compassionate communication and effective management of medical supplies. Skilled in HIPAA compliance and vital signs monitoring, fostering trust and ensuring a safe clinical environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Beauty Villa Vergara
01.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock becausemonitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Education
High School Diploma -
Huntington Park Hight School
Huntington Park, CASkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital signs monitoring
- Direct patient care
- Clinical documentation
- Patient-focused care
- Procedure assistance
- Compassionate
- CPR
- Professionalism and ethics
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Patient care coordination
- Patient flow management
- Sterilization techniques
- Medical supply inventory
- Equipment sterilization
- Medical office administration
- Complex Problem-solving
- Fluent in languages
- Trustworthy companion
- Adaptable
- Patient relations
- Patient management
- Inventory and supply management
- Simple dressings
- Inventory management
- Professional bedside manner
- Payment collection
- Monitoring patient progress
- Valid state driver's license
- Medical office management
- Emergency response preparedness
- Indirect patient care
Certification
Medical Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Beauty Villa Vergara
01.2021 - Current
High School Diploma -
Huntington Park Hight School
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