YAIRETT OLVERA
Live Oak
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
8
8
years of professional experience
Work History
Customer Servive Key Holder
BOOT BARN
Yuba City
10.2022 - Current
- Provided information on product features and benefits to customers.
- Greeted customers, responded to inquiries and resolved complaints in a timely manner.
- Ensured that all merchandise was properly displayed according to company guidelines.
- Managed opening, closing duties including counting money in registers at start, end of shift.
- Established effective relationships with co-workers through positive communication.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Cashier
DISCOTECA VALLARTA
Yuba City
11.2017 - 10.2018
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Accepted cash and credit card payments, issued receipts and provided change.
Waitress
MARÍA'S MEXICAN RESTAURANT
Marysville
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
Education
Some College -
07.2018
HIGH SCHOOL DIPLOMA -
Marysville High School
Marysville, CA06.2012
Skills
- Workflow Management
- One Call Resolution
- Cash Handling
- Team Building and Leadership
- Customer Service
Timeline
Customer Servive Key Holder
BOOT BARN
10.2022 - Current
Cashier
DISCOTECA VALLARTA
11.2017 - 10.2018
Waitress
MARÍA'S MEXICAN RESTAURANT
Some College -
HIGH SCHOOL DIPLOMA -
Marysville High School