Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yailin Morales

Tottenham,ON

Summary

Passionate Dental Hygienist excited to take next career step in rewarding . Offering more than eleven years experience in dentistry and healthcare. Skilled in developing oral health programs and patient education programs. Patient-focused and quick to build long-term relationships with patients and colleagues. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Dental Hygienist

dentalcorp
05.2022 - Current
  • On-going support to numerous dental practices under dentalcorp’s network
  • Worked collaboratively with various departments to elevate patient experience with industry-leading best practices
  • Completion of monthly reports to track overall production and achieve dc+ team goals
  • Established and maintain excellent relationships with practice managers and all team members
  • Provided excellent patient care while promoting dentalcorp values every day
  • Continuously working on patient acceptance of comprehensive treatment through enhanced education and value-building language
  • Completed weekly and monthly audits of patient’s files to maintain a high level of accuracy in accordance with government regulations.

Dental Hygienist

Yorkville Dental Arts
10.2019 - Current
  • Management and delegation of the dental hygiene department
  • Worked closely with various insurance companies to determine patient’s eligibility of different procedures and codes
  • Planned and conducted monthly team meetings to implement new clinical programs and procedures
  • Assisted in the recruitment, training and supervision of dental staff resulting in a 50% increase in their efficiency and productivity
  • Customize periodontal treatment plans using APA classification to educate patients on oral disease prevention
  • Demonstrated a calm, reassuring, and professional demeanor in all patient interactions.

Dental Hygienist

Yorkville Dental Arts
10.2017 - 10.2019
  • Performed dental prophylaxis on an average of 8 patients per day resulting in a 95% patient satisfaction rate
  • Performed administrative duties such as billing, insurance claims, booking of appointments and followed up with patient’s regarding treatments
  • Developed and implemented personalized dental care plans resulting in a 30% increase in patient retention
  • Schedule 85% of hygiene recall and periodontal maintenance appointments in advance.

Dental Hygienist

Concord Dental
05.2013 - 10.2017
  • Managed a patient load of 10-12 patients per day with a focus on patient education resulting in a 40% decrease in patients with gingivitis
  • Assisted chairside when needed and performed laboratory duties
  • Collaborated with the dentist to develop and implement personalized dental care plans for patients resulting in a 25% increase in patient satisfaction
  • Provided training and support to new dental hygienist resulting in a 100% increase in their proficiency within the first month
  • Provided exceptional care to all patients
  • Responsible for creating and conducting oral education programs.

Dental Hygienist

Nash Dental
01.2014 - 01.2017
  • Conducted prophylaxis and periodontal therapy, applied fluoride, captured digital radiographs, and educated patients on how to attain optimal oral health
  • Frequently utilized intraoral camera to illustrate oral problems and areas of concern
  • Instituted instrument sharpening protocol to maintain instrument efficiency
  • Accomplished in producing high-quality film radiographs.

Education

Bachelor of Health Administration -

Ryerson University
01.2022

Dental Hygiene Diploma -

Oxford College
05.2013

Dental Assistant Diploma -

Durham College
07.2011

Skills

  • Extensive knowledge of all aspects of dentistry

  • Knowledge of dental terminology, insurance, and expense codes

  • Strong organizational and time management skills with the ability to lead and complete multiple projects

  • High level of professionalism and confidentiality

  • Excellent leadership and collaborative skills, proven ability to establish and maintain effective relationships across diverse groups and levels of team members

  • Detailed oriented and extremely meticulous

  • Insurance Claims

  • Claims Processing

Certification

  • Current Registration/Licensed in good standing with the College of Dental Hygienist of Ontario
  • Authorized to Self-Initiate by CDHO
  • Member of The Canadian Dental Hygienist Association
  • National Dental Hygiene Board Examination Certification
  • First Aid/CPR
  • Driver’s License class G
  • Microsoft proficiency (Word, Excel, Power Point)

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Dental Hygienist

dentalcorp
05.2022 - Current

Dental Hygienist

Yorkville Dental Arts
10.2019 - Current

Dental Hygienist

Yorkville Dental Arts
10.2017 - 10.2019

Dental Hygienist

Nash Dental
01.2014 - 01.2017

Dental Hygienist

Concord Dental
05.2013 - 10.2017

Bachelor of Health Administration -

Ryerson University

Dental Hygiene Diploma -

Oxford College

Dental Assistant Diploma -

Durham College
Yailin Morales