- Dari: Fluent
Yahya Popal
Scarborough,ON
Summary
Customer-focused and dependable professional with hands-on experience in sales, customer service, and flooring installation. Recognized for strong communication, attention to detail, and teamwork. Eager to contribute skills and grow within a dynamic retail or customer service environment.
Overview
3
3
years of professional experience
Work History
Flooring Installer
Commercial Flooring
04.2025 - 11.2025
- Installed, cut, and fitted carpet, vinyl, VCT, and LVT flooring with precision and safety.
- Prepared and cleaned work areas before and after installation to maintain high standards.
- Operated hand and power tools effectively to ensure quality surface finishes and proper alignment.
- Supported senior team members, maintained tools, and ensured efficient project completion.
- Various Locations
Sales Associate
HOMEPRO
08.2023 - 03.2025
- Assisted customers in finding suitable home improvement products, ensuring a positive shopping experience.
- Handled product inquiries, provided recommendations, and contributed to daily sales goals.
- Helped maintain clean, organized shelves and restocked items to ensure product availability.
Customer Service Representative
MAKRO
10.2022 - 06.2023
- Responded to daily customer inquiries, assisting with billing, returns, and membership issues.
- Processed transactions accurately and maintained detailed records of customer interactions.
- Ensured professional communication and contributed to improved customer satisfaction scores.
Education
High School Student -
SCARBOROUGH CENTRE FOR ALTERNATIVE STUDIES (SCAS)
Scarborough, ONSkills
- Customer Service: Provided friendly and professional support to customers, helping improve satisfaction and loyalty
- Sales Support: Assisted customers in selecting products and services, contributing to repeat business and positive client relationships
- Operational Efficiency: Maintained organized work areas, ensured accurate transactions, and supported smooth daily operations
- Team Collaboration: Worked effectively with team members to meet goals, maintain quality standards, and ensure timely project completion
- Flooring installation
- Carpet fitting
- Sales support
- Communication skills
- Problem resolution
- Time management
- Excellent work ethic
- Materials handling
LANGUAGES
- English: Intermediate
- Pashto: Basic
- Urdu: Basic
English
Full Professional
Timeline
Flooring Installer
Commercial Flooring
04.2025 - 11.2025
Sales Associate
HOMEPRO
08.2023 - 03.2025
Customer Service Representative
MAKRO
10.2022 - 06.2023
High School Student -
SCARBOROUGH CENTRE FOR ALTERNATIVE STUDIES (SCAS)