Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Yahya Popal

Scarborough,ON

Summary

Customer-focused and dependable professional with hands-on experience in sales, customer service, and flooring installation. Recognized for strong communication, attention to detail, and teamwork. Eager to contribute skills and grow within a dynamic retail or customer service environment.

Overview

3
3
years of professional experience

Work History

Flooring Installer

Commercial Flooring
04.2025 - 11.2025
  • Installed, cut, and fitted carpet, vinyl, VCT, and LVT flooring with precision and safety.
  • Prepared and cleaned work areas before and after installation to maintain high standards.
  • Operated hand and power tools effectively to ensure quality surface finishes and proper alignment.
  • Supported senior team members, maintained tools, and ensured efficient project completion.
  • Various Locations

Sales Associate

HOMEPRO
08.2023 - 03.2025
  • Assisted customers in finding suitable home improvement products, ensuring a positive shopping experience.
  • Handled product inquiries, provided recommendations, and contributed to daily sales goals.
  • Helped maintain clean, organized shelves and restocked items to ensure product availability.

Customer Service Representative

MAKRO
10.2022 - 06.2023
  • Responded to daily customer inquiries, assisting with billing, returns, and membership issues.
  • Processed transactions accurately and maintained detailed records of customer interactions.
  • Ensured professional communication and contributed to improved customer satisfaction scores.

Education

High School Student -

SCARBOROUGH CENTRE FOR ALTERNATIVE STUDIES (SCAS)
Scarborough, ON

Skills

  • Customer Service: Provided friendly and professional support to customers, helping improve satisfaction and loyalty
  • Sales Support: Assisted customers in selecting products and services, contributing to repeat business and positive client relationships
  • Operational Efficiency: Maintained organized work areas, ensured accurate transactions, and supported smooth daily operations
  • Team Collaboration: Worked effectively with team members to meet goals, maintain quality standards, and ensure timely project completion
  • Flooring installation
  • Carpet fitting
  • Sales support
  • Communication skills
  • Problem resolution
  • Time management
  • Excellent work ethic
  • Materials handling

LANGUAGES

  • Dari: Fluent
  • English: Intermediate
  • Pashto: Basic
  • Urdu: Basic
English
Full Professional

Timeline

Flooring Installer

Commercial Flooring
04.2025 - 11.2025

Sales Associate

HOMEPRO
08.2023 - 03.2025

Customer Service Representative

MAKRO
10.2022 - 06.2023

High School Student -

SCARBOROUGH CENTRE FOR ALTERNATIVE STUDIES (SCAS)
Yahya Popal