Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yahya Matar

London,ON

Summary

Dynamic Restaurant Manager with a proven track record at Falaelow, excelling in team management and customer engagement. Successfully implemented feedback-driven improvements, enhancing service quality and customer satisfaction. Skilled in operations management and inventory control, fostering a motivated staff to achieve outstanding results in a fast-paced environment.

Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.

Overview

25
25
years of professional experience

Work History

Restaurant Manager

Falaelow
01.2019 - 10.2024
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Manufacturing Operator

Food Kpik
06.2014 - 12.2018
  • Operated machining equipment safely with team of operators.
  • Trained new employees on company policies, equipment operation, and best practices, fostering a positive work environment and team cohesion.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Inspected products and machines to maintain quality and efficiency.

Farmer

Turkey Farm
01.2012 - 02.2014
  • Maintained and repaired various farming equipment.
  • Enforced proper storage of crops, fertilizers and materials used in agricultural production.
  • Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.
  • Improved overall farm efficiency with the adoption of modern agricultural technology and equipment.

Sales Manager

Alaa Clothes
05.2004 - 04.2011
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Blacksmith

Syrian Blacksmith Company
02.2000 - 04.2004
  • Mentored apprentices in traditional blacksmithing skills, ensuring the continuation of quality craftsmanship for future generations.
  • Increased workshop visibility and attracted new clients by creating a visually engaging online portfolio showcasing unique metalwork designs and previous projects.
  • Expanded product offerings by exploring new materials, techniques, and designs that appealed to a wider range of customers.
  • Continuously improved skills and knowledge by attending industry workshops, conferences, and networking events to stay informed on the latest trends in blacksmithing techniques and materials.

Education

High School Diploma -

Ihsim Highschool
Syria,idlib
07-1998

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Operations management
  • Point of sale (POS) system operation
  • Passion for customer satisfaction
  • Shift management
  • Customer-oriented

Languages

Turkish
Professional Working
Arabic
Native or Bilingual
English
Limited Working

Timeline

Restaurant Manager

Falaelow
01.2019 - 10.2024

Manufacturing Operator

Food Kpik
06.2014 - 12.2018

Farmer

Turkey Farm
01.2012 - 02.2014

Sales Manager

Alaa Clothes
05.2004 - 04.2011

Blacksmith

Syrian Blacksmith Company
02.2000 - 04.2004

High School Diploma -

Ihsim Highschool

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Yahya Matar