Yahya Asaad
Toronto,ON
Summary
Organized Event Coordinator with several years of comprehensive experience overseeing and coordinating various events. Well-versed in booking venues and arranging speakers, negotiating terms, and conditions and hiring personnel to manage operations of events. Versatile and outgoing professional possessing strong networking abilities paired with in-depth knowledge of hospitality management procedures.
Friendly guest service professional bringing several years of exceptional hospitality experience. Pursuing a Guest Services Agent opportunity in which to utilize exceptional hospitality industry experience and knowledge.
Overview
6
6
years of professional experience
Work History
Legends Hospitality
catering supervisor
Toronto, Ontario
08.2023 - Current
- Organized and managed the daily operations of the catering department.
- Conducted regular meetings with staff members to discuss performance issues or new policies and procedures.
- Planned special events such as weddings, birthdays, anniversaries.
- Assisted customers in selecting appropriate menu items based on their requirements.
- Created standard operating procedures for catering staff members.
- Tracked event expenses against budgets and prepared reports for management review.
- Ensured compliance with health and safety regulations in all areas of operation.
- Supervised activities of waitstaff during events to ensure quality service standards were met.
- Resolved customer complaints in a timely manner.
- Gathered customer requirements and worked with catering team in implementing specifications.
- Worked with chefs to prepare custom menus, special meals, and featured beverages.
- Ensured compliance with health and safety regulations, maintaining a safe environment for staff and clients.
- Oversaw the design and update of catering menus and promotional materials, ensuring they reflect current offerings and trends.
Thomson Talent (part Time)
Catering team member
Toronto, Ontario
06.2023 - Current
- Supervised the preparation of food items according to recipes or standards.
- Performed quality control inspections prior to delivery of catered items.
- Coordinated deliveries from vendors ensuring timely arrival at event sites.
- Assisted in planning special events by providing input on menu selections, decorations, staffing needs.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Set up buffet stations according to specifications provided by clients or wedding planners.
Catering Team Member
legends , (Aramark)
Toronto, Ontario
02.2023 - 07.2023
- Set up buffet tables with appropriate linens, china and silverware.
- Delivered catering orders to designated locations on time.
- Ensured that all dishes were served at optimal temperature.
- Cleaned and sanitized work areas before and after each shift.
- Informed customers about daily specials and menu changes when necessary.
- Provided excellent customer service by greeting guests warmly upon arrival.
Sapphire - Roya - Beroea (ABC Hospitality Group )
operation manager
Erbil, Iraq
10.2018 - 05.2022
- Generated 1.5 million USD in total profit, driving significant business growth over 4 years by implementing strategic initiatives and optimizing operations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Updated and maintained databases with current information.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed household errands and other essential duties.
- Worked with cross-functional teams to achieve goals.
- Achieved cost-savings by developing functional solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
B.A - Business Administration
Tishreen University
Latakia,Syria08-2016
Skills
- Team Development
- Active Listening
- Time Management
- Goal Setting
- Self Motivation
- Professionalism
- Organizational Skills
- Proficient in safe driving with a clean record
- English , Arabic (fluent)
- French , Kurdish (working knowledge)
- Smart serve , Food handler
- WHIMS ( workplace hazardous material information system)
- AODA (accessibility for ontarians with disabilities acts
Affiliations
- Create new food recipes
- Cater events and parties for friends, showcasing my passion for culinary arts and event planning through creative and customized menus.
- Volunteering , (Adam house ) home for newly arrived refugee claiments in Toronto , provide settlement services .
- Volunteering with Grace west Toronto church (assisting in operational tasks to support the smooth running of church activities and events.
Timeline
Legends Hospitality
catering supervisor
08.2023 - Current
Thomson Talent (part Time)
Catering team member
06.2023 - Current
Catering Team Member
legends , (Aramark)
02.2023 - 07.2023
Sapphire - Roya - Beroea (ABC Hospitality Group )
operation manager
10.2018 - 05.2022
B.A - Business Administration
Tishreen University
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