Roberto Yahir Juarez
Oakland
Summary
Dynamic and bilingual sales professional with experience in customer service, event coordination, and community outreach. Proven ability to engage with customers, drive sales, and deliver excellent service. Strong organizational and communication skills with a passion for building relationships and exceeding sales targets.
Overview
8
8
years of professional experience
Work History
Customer Service & Logistics Volunteer
Tracy Interfaith Ministries
04.2024 - 05.2024
- Organized and maintained inventory for food distribution, ensuring efficiency in supply management
- Assisted individuals and families, providing excellent service and support during food distribution
- Developed strong interpersonal skills through direct engagement with community members
Customer Assistance Volunteer
Project Open Hand
04.2023 - 07.2023
- Provided direct assistance to individuals, ensuring their specific dietary needs were met
- Developed strong communication and problem-solving skills while serving diverse community members
- Enhanced teamwork and organizational skills in a fast-paced environment
Sales & Event Associate
Juarez, Insunza
01.2016 - 01.2023
- Managed ticket sales through Ticketon, assisting customers with purchases and inquiries
- Engaged with attendees to promote events and boost ticket sales
- Collaborated with managers to ensure artist and venue requirements were met, contributing to seamless event execution
Education
High School Diploma -
George & Evelyn Stien
01.2024
Skills
People & Communication Skills
Bilingual: Fluent in English & Spanish
Strong interpersonal & networking skills
Persuasive communication & negotiation
Active listening & adaptability
Customer service & relationship-building
Conflict resolution & problem-solving
Public speaking & presentation skills
Leadership & Teamwork
Team collaboration & coordination
Ability to work independently & take initiative
Leadership & decision-making under pressure
Delegation & team motivation
Event setup, planning & promotions
Time Management & Productivity
Ability to meet deadlines & manage workloads
- Microsoft Office (Word, Excel, PowerPoint)
Multitasking in fast-paced environments
Strong work ethic & accountability
Quick learning & adaptability
Goal-setting & self-motivation
Social Media & Digital Skills
Social media management (Instagram, TikTok, Twitter, Facebook)
Content creation & brand promotion
Basic graphic design & video editing
Online sales & digital marketing
Understanding of social media trends & audience engagement
Business & Technical Skills
Cash handling & payment processing
POS system operation & transaction accuracy (Ticketon)
Inventory management & organization
Data entry & record-keeping
Timeline
Customer Service & Logistics Volunteer
Tracy Interfaith Ministries
04.2024 - 05.2024
Customer Assistance Volunteer
Project Open Hand
04.2023 - 07.2023
Sales & Event Associate
Juarez, Insunza
01.2016 - 01.2023
High School Diploma -
George & Evelyn Stien
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