Yahir Torres
San Bruno
Summary
Detail-oriented and proactive undergraduate student pursuing a B.A. in Political Science at UCLA with a strong interest in law, public service, and social impact. Experienced in team leadership, logistics coordination, and client-facing roles through work in retail and nonprofit organizations. Skilled in managing operations, facilitating community outreach, and navigating diverse environments with professionalism and empathy. Bilingual in English and Spanish, with proven ability to adapt quickly, communicate effectively, and collaborate across teams. Eager to apply critical thinking, organizational skills, and a service-driven mindset in legal, administrative, or public-facing roles.
Overview
3
3
years of professional experience
Work History
Customer Service Assistant
Assistant to Teresa Navarro, Realtor – INTERO Real Estate Services
06.2025 - 09.2025
- Provided general administrative support, including printing and organizing documents for meetings and client communications
- Answered and directed phone calls in a professional manner, assisting with scheduling and inquiries
- Assisted Spanish-speaking clients by translating conversations and written communication
- Helped maintain an organized and efficient workspace for day-to-day client interactions
Transportation Director
Bruin Hope
09.2023 - 06.2025
- Managed transportation logistics and enforced safety protocols for humanitarian trips to orphanages in Tijuana.
- Coordinated cross-border travel and ensured safe and timely delivery of essential supplies, including food, clothing, and school materials.
- Led volunteers and collaborated with local partners to support underserved youth.
Manager
Sole and Laces
06.2022 - 08.2023
- Supervised a retail team of 5+ employees, coordinating daily operations and ensuring customer satisfaction.
- Increased sales by 12% over a 12-month period through streamlined processes and improved inventory tracking.
- Developed and implemented communication strategies boosted team productivity and morale.
Education
Bachelor of Arts Degree - Political Science
University of California, Los Angeles (UCLA)
Los Angeles, CA06.2025
Associate's Degree - Political Science
Skyline Community College
San Bruno, CA06.2023
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Legal Research & Documentation
- Transportation & Safety Coordination
- Team Supervision
- Data Entry & Records Management
- Adobe Acrobat / PDF Editing
ADDITIONAL INFORMATION
- Spanish – Native/Bilingual Proficiency
- English – Native/Bilingual Proficiency
Timeline
Customer Service Assistant
Assistant to Teresa Navarro, Realtor – INTERO Real Estate Services
06.2025 - 09.2025
Transportation Director
Bruin Hope
09.2023 - 06.2025
Manager
Sole and Laces
06.2022 - 08.2023
Associate's Degree - Political Science
Skyline Community College
Bachelor of Arts Degree - Political Science
University of California, Los Angeles (UCLA)
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